Courtney Kuykendall
Tacoma,WA
Summary
Dedicated Health Unit Coordinator with expertise in emergency response, medical terminology, and effective communication. Proven track record of managing high-pressure situations to ensure optimal patient care and collaboration among medical staff.
Overview
13
13
years of professional experience
Work History
Health Unit Coordinator
Kaiser Permanente Advanced Urgent Care
Tacoma, Washington
10.2018 - Current
- Managed medical records and maintained accurate patient information systems.
- Multitasking several tasks and handling a high volume of phone calls in the Advanced Urgent Care.
- Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
- Oversaw the patient unit, providing daily functions such as coordinating patients' radiology, physician consults, labs, patient admissions, and more.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Trained new staff on procedures and best practices for unit operations.
Health Unit Coordinator
St Joseph Medical Center Emergency Room
Tacoma, Washington
10.2012 - 05.2018
- Managed high-pressure situations to ensure efficient patient flow
- Assisted in processing paperwork related to emergency room admissions including consent forms, release of information forms.
- Exceptional ability to manage time, prioritize tasks, maintain accurate records, and multitask emergent procedures.
- Processed incoming calls and directed inquiries to appropriate departments promptly.
- Ordered office supplies, equipment, and other materials as needed.
- Coordinated internal and external patient transportation.
Education
Medical Billing And Coding
Pierce College
Lakewood, WA01-2025
Certified Health Unit Coordinator
Clover Park Technical College
Lakewood, WA12-2011
Skills
- Emergency response
- Time management
- Communication skills
- Medical terminology proficiency
- Problem-solving abilities
- Customer service
- Adaptability and stress management
- Critical thinking
- Health information management
Timeline
Health Unit Coordinator
Kaiser Permanente Advanced Urgent Care
10.2018 - Current
Health Unit Coordinator
St Joseph Medical Center Emergency Room
10.2012 - 05.2018
Medical Billing And Coding
Pierce College
Certified Health Unit Coordinator
Clover Park Technical College
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