Courtney Langley
Chesapeake,VA
Summary
Dedicated Public Safety Telecommunicator with a proven ability to assess urgent situations rapidly. Skilled in maintaining accurate logs and collaborating with emergency services to enhance response times and service delivery.
Overview
2
2
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
911 Public Safety Telecommunicator
Perquimans County Emergency Services
Hertford, NC
08.2024 - Current
- Operated multi-line phone systems to receive emergency calls and dispatch appropriate services.
- Assessed urgent situations quickly to determine necessary resources and response protocols.
- Maintained accurate logs of calls and incidents in compliance with departmental procedures.
- Collaborated with law enforcement, fire, and medical personnel to ensure efficient service delivery.
Education
High School Diploma -
Perquimans County High School
Hertford, NC 08.2010 - 06.2014
Bachelor of Science - Biology
Elizabeth City State University
Elizabeth City, NC05-2019
Skills
- Call prioritization
- Professionalism and integrity
- Public safety awareness
- Stress tolerance
- EMD Certified
- EFD Certified
Certification
- EMD - Emergency Medical Dispatch
- EFD - Emergency Fire Dispatch
- CTO - Communications Training Officer
- PST - Public Safety Telecommunicator through ETC schooling
- CPR Certified
Timeline
911 Public Safety Telecommunicator
Perquimans County Emergency Services
08.2024 - Current
High School Diploma -
Perquimans County High School
08.2010 - 06.2014
Bachelor of Science - Biology
Elizabeth City State University