Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Hi, I’m

Courtney Leavell

Chef
San Antonio,TX

Summary

Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.

Overview

11
years of professional experience
3
years of post-secondary education
1
Certification

Work History

SAGE Dining Services
San Antonio, TX

Hot Cook
07.2022 - Current

Job overview


  • Communicated closely with line servers to fully understand special orders based on allergens for customers.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Seasoned and cooked food according to recipes and experience.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained well-organized mise en place to keep work consistent.

Zedric's: Fit With Flavor
San Antonio, TX

Sauté Cook
05.2022 - 07.2022

Job overview

  • Prepared sauces and garnishes to complement sauteed menu items.
  • Sauteed and seasoned meats, pastas and vegetables based on recipe requirements.
  • Covered, dated, rotated and properly stored food items to preserve quality and freshness.
  • Notified kitchen manager of shortages to maintain inventory.
  • Liaised with sous chef throughout shift to obtain food prep and kitchen management instructions.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Set up and maintained saute station to facilitate kitchen operations.
  • Prepared and cooked meals according to recipes specifications.

Amazon Grocery Warehouse
Raleigh, NC

Warehouse Associate
11.2021 - 02.2022

Job overview

  • Shop for grocery in warehouse for customers based on order request
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Holiday Inn & Suites
Fayetteville, NC

Night Cook
06.2021 - 11.2021

Job overview


  • Weigh, measure, and mix ingredients according to recipes, using various kitchen utensils and equipment
  • Measured and recorded storage temperatures for frozen, cold, and hot items
  • Memorized and followed menu, portioning, and presentation based on Chefs requirements.
  • Maintained food stations according to sanitation and hygienic regulations
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Planned menus for different weekly specials, and customer requests.
  • Managed closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced environment.

Edible Arrangements
Spring Lake, NC

Crew Member
12.2020 - 06.2021

Job overview


  • Work as a team member to provide the highest level of service to customers, performing cashier duties, production assistance and cleaning
  • Restocked and rotated inventory on a day-to-day basis
  • Perform store opening and closing duties including counting cash and checking on equipment for proper functioning
  • Fruit prep and par level for day-to-day orders, produce daily orders
  • Trained new team members on procedures, customer service, and sales techniques.
  • Took orders, prepared meals, and collected payments.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Uptown’s Chicken & Waffles
Fort Bragg, NC

Line Cook
01.2020 - 06.2020

Job overview

  • Waffle Station, Grill, Prep Station, Prepared meals in a high-volume kitchen
  • Cook and season food according to recipe
  • Dress, season, arrange and garnish appetizers and salads for service with precise cuts
  • Weigh, measure, and mix ingredients according to recipes, using various kitchen utensils and equipment
  • Cook and prep foods in timely and safe productive manner
  • Measured and recorded storage temperatures for frozen, cold, and hot items
  • Memorized and followed menu, portioning, and presentation
  • Maintained food stations according to sanitation and hygienic regulations
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

The Last Fountain
Bluefield, USA

Grill Cook
02.2019 - 04.2019

Job overview

  • Prepped salad bar daily, cooked breakfast and lunch daily with daily lunch specials, ordered weekly food order, and performed daily restocking
  • Performed daily opening and closing tasks.

Little Caesars
Bluefield

Assistant Manager
06.2018 - 01.2019

Job overview

  • Performed cashier duties, used updated fingerprint POS system, and worked as a team member to provide the highest level of service to customers
  • Perform store opening and closing duties including counting cash and checking on equipment for proper functioning as well as duties including counting cash drawers and dropping deposits daily
  • Prepping pizza, making pizza dough fresh daily, customized specialty pizzas using correct measurements
  • Performed daily cleaning and restocking.

Tropical Smoothie Cafe
Fayetteville, USA

Crew Member
10.2017 - 12.2018

Job overview

  • Worked as a team member to provide the highest level of service to all customers, performed cashier duties, production assistance making smoothies or on the line preparing food, and performed cleaning duties
  • Prepped in the back of house, restocked and rotates inventory daily on a day-to-day basis.

Edible Arrangements
Ft.Bragg, USA

Lead customer service/ Assistant Manager
01.2016 - 09.2016

Job overview


  • Guaranteed positive customer service experiences and resolve all customer complaints
  • Work as a team member to provide the highest level of service to customers, performing cashier duties, production assistance and cleaning
  • Restocked and rotated inventory on a day-to-day basis
  • Perform store opening and closing duties including counting cash and checking on equipment for proper functioning.

Edible Arrangements
Fayetteville, USA

Lead customer service/ Assistant Manager
01.2013 - 12.2015

Job overview

  • Cross trained employees, providing backup for other customer service representatives when needed, train new employees on company customer service policies and level of standards, guaranteed positive customer service experiences along with working as a team player to provide the highest level of service to customers
  • Daily cleaning duties, production assistance in the back of the store and rotating inventory on a day-to-day basis
  • Performed store opening and closing duties including counting cash drawers and dropping deposits at the end of the night.

Waffle House
Fayetteville, USA

Hostess
01.2012 - 05.2012

Job overview

  • Take necessary steps to meet customers’ needs and efficiently resolve food or service issues
  • Communicate clearly and positively with coworkers and management
  • Perform general maintenance duties, including mopping floors, washing dishes, wiping countertops and tables
  • Maintain a neat, well-groomed appearance including impeccable personal hygiene, hair straight and minimal jewelry that meet company standards.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Sandhills Community College
Southern Pines, NC

Associate of Science from Culinary Arts
05.2019 - 05.2022

University Overview

Hoke County High School
Raeford, NC

High School Diploma

University Overview

Skills

Recipes and menu planning

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Additional Information

Additional Information
  • AWARDS , Serve Safe Certified, 2016

Certification

Texas Food Handler Cerification

Timeline

Hot Cook
SAGE Dining Services
07.2022 - Current
Sauté Cook
Zedric's: Fit With Flavor
05.2022 - 07.2022

Texas Food Handler Cerification

05-2022
Warehouse Associate
Amazon Grocery Warehouse
11.2021 - 02.2022
Night Cook
Holiday Inn & Suites
06.2021 - 11.2021
Crew Member
Edible Arrangements
12.2020 - 06.2021
Line Cook
Uptown’s Chicken & Waffles
01.2020 - 06.2020
Sandhills Community College
Associate of Science from Culinary Arts
05.2019 - 05.2022
Grill Cook
The Last Fountain
02.2019 - 04.2019
Assistant Manager
Little Caesars
06.2018 - 01.2019
Crew Member
Tropical Smoothie Cafe
10.2017 - 12.2018
Lead customer service/ Assistant Manager
Edible Arrangements
01.2016 - 09.2016
Lead customer service/ Assistant Manager
Edible Arrangements
01.2013 - 12.2015
Hostess
Waffle House
01.2012 - 05.2012
Hoke County High School
High School Diploma
Courtney LeavellChef