Courtney Lippold
Lubbock,Texas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Server
Neighborhood F&B
02.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Bartender
The Reserve Culinary Tavern
04.2022 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Olive Garden
01.2021 - 04.2022
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Bachelor of Science - Kinesiology
Texas Tech University
Lubbock, TX12.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Memory retention
- Suggestive Selling
- Time Management
- Excel spreadsheets
- Strong Problem Solver
- Dedicated Team Player
- Microsoft 360
- Organizing and Categorizing
- Strategic Planning
Timeline
Server
Neighborhood F&B
02.2024 - Current
Bartender
The Reserve Culinary Tavern
04.2022 - 02.2024
Server
Olive Garden
01.2021 - 04.2022
Bachelor of Science - Kinesiology
Texas Tech University
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