Courtney Mason
Baton Rouge,LA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nurse Technician
Our Lady Of The Lake Children's Hospital
03.2023 - Current
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Served as a reliable resource for patients, families, and fellow staff members by remaining approachable and knowledgeable about all aspects of nursing care.
- Provided emotional support to patients and families during difficult situations, fostering trust and open communication.
Server Trainer, Hostess
Tio Javi's TexMex Restaurant
02.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Server Trainer, Shift Leader, Hostess
Cracker Barrell Old Country Store
03.2017 - 04.2020
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
Bachelor of Science - Nursing
William Carey University
Baton Rouge, LA08.2024
Skills
- Patient Care
- Pediatric Care
- Healthcare ethics
- Documentation
- Mental health care
- Patient Communication
- Patient Safety
Certification
- BLS - Basic Life Support
- ACLS - Advanced Cardiovascular Life Support
- PALS - Pediatric Advanced Life Support
Timeline
Nurse Technician
Our Lady Of The Lake Children's Hospital
03.2023 - Current
Server Trainer, Hostess
Tio Javi's TexMex Restaurant
02.2020 - Current
Server Trainer, Shift Leader, Hostess
Cracker Barrell Old Country Store
03.2017 - 04.2020
Bachelor of Science - Nursing
William Carey University
- BLS - Basic Life Support
- ACLS - Advanced Cardiovascular Life Support
- PALS - Pediatric Advanced Life Support
Similar Profiles
Caroline LosavioCaroline Losavio
Nurse Technician at Our Lady of the Lake Children's HospitalNurse Technician at Our Lady of the Lake Children's Hospital
Chasity SmithChasity Smith
Pharmacy Technician at Our Lady of the Lake Children's HospitalPharmacy Technician at Our Lady of the Lake Children's Hospital
Gianna VaccaroGianna Vaccaro
Volunteer at Our Lady Of The Lake Children's HospitalVolunteer at Our Lady Of The Lake Children's Hospital