Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Courtney Mason

Baton Rouge,LA

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Nurse Technician

Our Lady Of The Lake Children's Hospital
03.2023 - Current
  • Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
  • Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
  • Served as a reliable resource for patients, families, and fellow staff members by remaining approachable and knowledgeable about all aspects of nursing care.
  • Provided emotional support to patients and families during difficult situations, fostering trust and open communication.

Server Trainer, Hostess

Tio Javi's TexMex Restaurant
02.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.

Server Trainer, Shift Leader, Hostess

Cracker Barrell Old Country Store
03.2017 - 04.2020
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Education

Bachelor of Science - Nursing

William Carey University
Baton Rouge, LA
08.2024

Skills

  • Patient Care
  • Pediatric Care
  • Healthcare ethics
  • Documentation
  • Mental health care
  • Patient Communication
  • Patient Safety

Certification

  • BLS - Basic Life Support
  • ACLS - Advanced Cardiovascular Life Support
  • PALS - Pediatric Advanced Life Support

Timeline

Nurse Technician

Our Lady Of The Lake Children's Hospital
03.2023 - Current

Server Trainer, Hostess

Tio Javi's TexMex Restaurant
02.2020 - Current

Server Trainer, Shift Leader, Hostess

Cracker Barrell Old Country Store
03.2017 - 04.2020

Bachelor of Science - Nursing

William Carey University

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