Courtney Messner
Premier Community Supports
ROSEBURG,OR
8
years of professional experience
Dedicated professional with a strong background in supporting individuals with developmental disabilities. Expertise in collaborating with multidisciplinary teams and adapting care strategies to meet client needs, ensuring a safe and inclusive environment.
Work History
Direct Support Professional
3 Years 1 Month- Supported individuals with developmental disabilities in daily living activities to enhance independence.
- Collaborated with multidisciplinary teams to create and implement personalized care plans.
- Monitored client progress and documented observations to ensure adherence to treatment goals.
- Assisted clients in accessing community resources, promoting social engagement and inclusion.
- Developed and facilitated recreational activities to improve clients' physical and emotional well-being.
- Implemented safety protocols and emergency procedures to maintain a secure environment for clients.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Sales Representative
1 Year- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted customers in selecting products, effectively addressing their needs and preferences.
- Collaborated with team members to develop promotional strategies that drove sales growth.
- Managed inventory levels, ensuring optimal stock availability for sales activities.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
High School Diploma
Skills
First aid and safety
Crisis intervention
Client support
Time management
Behavior management
Environmental safety
Housekeeping tasks
Quick learner
Physical support techniques
Timeline
Direct Support Professional
Premier Community Supports
08.2023 - CurrentRead More
Sales Representative
AT&T
01.2019 - 01.2020Read More
Riddle High School
High School Diploma
Read More