Courtney Gordon
Lexington,NC
Overview
11
11
years of professional experience
Work History
Lead Sales Associate
Dollar General
Lexington
10.2022 - Current
- Collaborated with team members to ensure efficient store operations and a welcoming environment.
- Processed transactions accurately using point-of-sale systems to facilitate smooth customer checkouts.
- Engaged with customers to address inquiries and resolve issues promptly, fostering loyalty.
- Handled cash register operations and customer transactions to process payments.
- Processed and stocked merchandise in accordance with store standards.
Customer Service Representative
National Wholesale Co
400 National Blvd Lexington NC 27292
06.2018 - 11.2018
- Resolved customer inquiries through effective communication and problem-solving skills.
- Managed order processing and fulfillment, ensuring accuracy and timeliness.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier
McDonald’s
1708 Cotton Grove Rd
06.2014 - 05.2017
- Processed customer transactions efficiently using POS systems.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Central Davidson High
Lexington, NC06.2016
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
Languages
English
Elementary
Timeline
Lead Sales Associate
Dollar General
10.2022 - Current
Customer Service Representative
National Wholesale Co
06.2018 - 11.2018
Cashier
McDonald’s
06.2014 - 05.2017
Central Davidson High