Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Mitchell

Nederland,TX

Summary

Seeking a challenging and rewarding position in Human Resource Management that will utilize knowledge of HR practices, interpersonal skills, and effective communication skills

Overview

6
6
years of professional experience

Work History

Branch Ambassador

Capital One
07.2021 - Current
  • Conducted customer transactions, including deposits, withdrawals, account transfers, and wire transfers.
  • Guided customers through online banking services, demonstrating strong interpersonal and communication skills.
  • Ensured strict compliance with bank policies, regulatory requirements, and procedures, showcasing attention to detail.
  • Assisted with large transactions accurately and efficiently, demonstrating financial responsibility.
  • Collaborated with team members to foster a cooperative work environment.

Sales Position

Verizon
09.2017 - 07.2021
  • Collaborated seamlessly with various business channels to enhance customer support, ensuring a holistic approach to meeting and exceeding customer needs.
  • Streamlined the interview process for efficiency and improved candidate experience by collaborating with hiring managers.
  • Collaborated with team members to achieve and surpass sales goals, showcasing teamwork and cooperation.
  • Addressed customer complaints and resolved issues promptly to ensure customer satisfaction.
  • Efficiently managed time to prioritize customer needs, demonstrating adaptability.

Education

Bachelors in Business - Human Resources Management

Strayer University
12.2023

Skills

  • Effective communication
  • Empathy
  • Adaptability
  • Teamwork
  • Active Listening
  • Training and Development

Timeline

Branch Ambassador

Capital One
07.2021 - Current

Sales Position

Verizon
09.2017 - 07.2021

Bachelors in Business - Human Resources Management

Strayer University

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Courtney Mitchell