Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Mitchell

Nederland

Summary

Aspiring teacher with a dynamic presence and a proven track record at Capital One, where I honed my ability to mentor, communicate effectively, and foster professional growth. Skilled in customer service and team collaboration, I have a passion for guiding others, simplifying complex concepts, and creating positive learning experiences. My attention to detail and commitment to fostering engagement will translate seamlessly into the classroom, supporting student success and development.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Branch Ambassador

Captail One
11.2021 - Current
  • Improved customer satisfaction by providing personalized service and addressing concerns promptly.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.

Volunteer

I9 Sports
03.2024 - 05.2024
  • Enhanced player performance by implementing strategic training sessions and drills.
  • Promoted sportsmanship among players through modeling respectful behavior during games and practices.
  • Boosted team morale with effective communication and motivational techniques.

Front Office Receptionist

Howell Furniture
08.2021 - 11.2021
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
  • Trained other employees in customer service, and performance requirements.

Education

BBA - Human Resources

Strayer University
12-2023

Skills

  • Communication
  • Conflict Resolution
  • Mentor and Coaching
  • Active listening
  • Problem solving
  • Relationship building
  • Time Management
  • Technology Integration
  • Training experience
  • Reliability

Certification

  • Texas Teacher of Tomorrow Certification Training

Timeline

Volunteer

I9 Sports
03.2024 - 05.2024

Branch Ambassador

Captail One
11.2021 - Current

Front Office Receptionist

Howell Furniture
08.2021 - 11.2021

BBA - Human Resources

Strayer University

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