Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Tizabgar

Patchogue,NY

Summary

A goal-focused, motivated, team player with expertise in prioritizing work, conducting research, and documenting results. I am currently seeking a position to challenge my passion to mitigate risk, make changes, and achieve the needs of the business. With over 10 years of comprehensive experience identifying and analyzing areas of potential risk. Methodical and meticulous professional polished in projecting potential losses and making recommendations to limit risk. Excellent quantitative and critical thinking abilities as well. Supports transaction lifecycle activities, establishing processes and procedures to align with policies, and working with technology to enhance system controls. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area.

Overview

16
16
years of professional experience

Work History

Branch Ambassador

Capital One
10.2014 - Current
  • .Proactively mitigates risk and protects business assets by conducting research by documenting results recognized by senior leadership.
  • Lead analysis on risk information to gain risk insights.
  • Complete high-volume money counts manually as well as processing different types of payments.
  • Efficiently engaging in bank operations as well as coaching team.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Engaged with customers to establish relationships.
  • Drive Digital Adoption.

Teller Associate

JP Morgan Chase Bank NA
02.2012 - 10.2014
  • Monitored and reported suspicious activity in line with bank security policies.
  • Captured fraud and managed to prevent risk to our customers as well as the bank.
  • Exceeded and complied with bank operations
  • Processed deposits, withdrawals, and transfers in accordance with established policies and procedures.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.

Cashier Supervisor

Burlington
06.2008 - 02.2012
  • Exceptional organization and process management ability.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer issues for front-line and departments throughout the store by employing strong operations knowledge and problem-solving abilities.

Education

Associate of Arts - Liberal Arts And General Studies

Suffolk County Community College
Selden, NY

Bachelor of Science - Business Analytics

University of Phoenix
Tempe, AZ
10.2025

Skills

  • Service Risk Management Fraud
  • Fraud Detection/Mitigation
  • Excellent Analytical Skills
  • Bilingual English/Farsi
  • Mentor
  • Training Data Analysis
  • Branch Operations
  • Risk Management
  • Problem Solving
  • Influencer
  • Results Focused
  • Communication

Timeline

Branch Ambassador

Capital One
10.2014 - Current

Teller Associate

JP Morgan Chase Bank NA
02.2012 - 10.2014

Cashier Supervisor

Burlington
06.2008 - 02.2012

Associate of Arts - Liberal Arts And General Studies

Suffolk County Community College

Bachelor of Science - Business Analytics

University of Phoenix
Natalie Tizabgar