Courtney Moore
United States
Summary
Dynamic recruitment leader with a proven track record at One Haus, specializing in talent acquisition strategies and team mentorship. Expert in optimizing recruitment metrics to enhance candidate experience and drive placement efficiency. Adept at building strong client partnerships and implementing process improvements in high-volume environments.
Overview
15
15
years of professional experience
Work History
Director of Recruitment
One Haus
08.2021 - Current
- Lead end-to-end recruitment across hospitality, lifestyle, and corporate sectors, specializing in hard-to-fill roles
- Manage and mentor a team of two recruiters, driving performance, engagement, and professional growth
- Partner with clients to build talent acquisition strategies tailored to unique brand goals and cultures
- Spearhead process improvements that increase placement efficiency, reduce time-to-fill, and improve candidate experience
- Use recruitment metrics to optimize sourcing strategies and align talent pipelines with client demand
Director of Food and Beverage
NeueHouse Madison Square
New York City
05.2017 - 03.2020
- Established SOPs for onboarding, inventory, and service standards, improving consistency and guest experience
- Managed financial operations and vendor relationships, ensuring quality control and cost efficiency
Director of Operations
Petite Shell
New York City
11.2015 - 08.2017
- Developed the launch plan and hiring strategy, enabling smooth brand rollout in a competitive market
- Oversaw P&L;, inventory systems, and employee onboarding programs to drive profitability and compliance
Opening Team Manager
Yard House
03.2013 - 11.2015
- Played a key role in opening new locations, recruiting and onboarding over 150 staff while embedding brand culture
- Delivered impactful training programs that enhanced service quality and team performance
General Manager
Max Brenner
Boston & New York City
05.2010 - 03.2013
- Directed multi-unit operations, managing large teams and full P&L; accountability
- Supported recruitment efforts, staff development, and retention strategies in a high-volume environment
Education
Bachelor of Science - Business and Hospitality Management
Florida State University
Tallahassee06.2007
Skills
- Talent Acquisition Strategy
- Full-Cycle Recruitment
- Team Leadership & Mentorship
- Recruitment Metrics & Analytics
- Client & Stakeholder Partnership
- Process Improvement
- Employer Branding
- ATS & Sourcing Tools
- Candidate Experience
- High-Volume Recruiting
Timeline
Director of Recruitment
One Haus
08.2021 - Current
Director of Food and Beverage
NeueHouse Madison Square
05.2017 - 03.2020
Director of Operations
Petite Shell
11.2015 - 08.2017
Opening Team Manager
Yard House
03.2013 - 11.2015
General Manager
Max Brenner
05.2010 - 03.2013
Bachelor of Science - Business and Hospitality Management
Florida State University
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