Courtney Parker

• Provide customers support for insured company clients, including billing, adjustments, reinstatements, endorsements, and cancellations.
• Conducted thorough document reviews for accuracy, ensuring compliance with company policies and industry regulations.
• Managed a high volume of data entry tasks, maintaining exceptional attention to detail and accuracy within tight deadlines.
• Organized workload efficiently using time management skills to meet or exceed productivity targets consistently.

Help children develop a lifelong love of learning, friendship and community.

Promote social, emotional, cognitive and physical development of children.

Providing care for infants, toddlers, preschoolers and school-age children.

• Helped students explore concepts with engaging, learning-focused activities.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Help children develop a lifelong love of learning, friendship and community.
• Promote social, emotional, cognitive and physical development of children.
• Providing care for infants, toddlers, preschoolers and school-age children.

• Troubleshot equipment to reduce service calls and downtime.
• Monitored compliance with company policies as well as legal regulations ensuring adherence at all times.
• Leads a team of 20 members, hiring, training and supervision.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Monitored daily and weekly key performance indicators to maintain on-track status.