Josiah Thomas
Wylie,TX
Summary
Developed strong customer service and financial transaction management skills in high-volume banking environment. Demonstrated ability to handle cash, process transactions accurately, and resolve customer inquiries efficiently. Seeking to transition into new field where these skills can drive positive outcomes and support organizational goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
New Balance Factory Store
01.2025 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to provide accurate information to customers.
- Operated point-of-sale systems efficiently, ensuring smooth transaction processes for customers.
- Collaborated with team members to restock merchandise and maintain organized displays on the sales floor.
Sales Associate
Adidas Factory Outlet
07.2023 - 08.2024
- Engaged with customers through upselling techniques, promoting additional products for increased sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Lead
KüL
08.2022 - 07.2023
- Led sales team to exceed quarterly targets through effective strategy implementation.
- Developed and executed training programs for new sales staff, enhancing team performance.
- Analyzed market trends to identify opportunities for growth and expansion in product lines.
- Fostered relationships with key clients, resulting in increased customer loyalty and repeat business.
Education
Bachelor of Arts - Political Science
University of North Texas
Denton, TX05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Exceptional customer service
- Relationship building
- Cash handling
Timeline
Sales Associate
New Balance Factory Store
01.2025 - Current
Sales Associate
Adidas Factory Outlet
07.2023 - 08.2024
Sales Lead
KüL
08.2022 - 07.2023
Bachelor of Arts - Political Science
University of North Texas
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