Courtney Patterson
Smyrne,TN
Summary
Proven Associate at Krogers Grocery Store, adept in customer service and inventory management. Excelled in enhancing customer satisfaction and engagement through innovative strategies. Skilled in time management and computer applications, I significantly reduced waste while maintaining optimal stock levels. Cultivated strong stakeholder relationships, driving effective interdepartmental communication.
Overview
1
1
year of professional experience
Work History
Associate
Krogers Grocery Store
01.2017 - 05.2017
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Sales Associate
Sally's Beauty Supply
02.2016 - 07.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Cosmetology
Regency Beauty Institute
Madison, TN03-2016
High School Diploma -
Beech High School
Hendersonville, TN05-2014
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
Timeline
Associate
Krogers Grocery Store
01.2017 - 05.2017
Sales Associate
Sally's Beauty Supply
02.2016 - 07.2016
No Degree - Cosmetology
Regency Beauty Institute
High School Diploma -
Beech High School
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