Courtney Paulick
West Bend,WI
Summary
Dedicated administrative professional with a passion for helping others. Highly skilled in customer service, time management, communication, and I'm also committed to providing exceptional support. Known for my easy-going personality, adaptability, and eagerness to learn new things.
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
7
7
years of professional experience
Work History
Administrative Assistant/Sales
Truck Outfitters Plus
West Bend, WI
11.2023 - Current
- Handle incoming calls and emails professionally.
- Actively engaged in selling truck accessories to customers, providing expert product knowledge and recommendations.
- Actively engaged in selling truck accessories to customers, providing expert product knowledge and recommendations.
- Successfully managed and maintained the company's social media presence, driving engagement and increasing brand visibility.
Security Operations Center Specialist
Walgreens Corporation
Deefield, IL
09.2022 - 10.2023
- Monitored security systems and networks for threats, intrusions, and anomalies.
- Investigated security incidents and conducted forensic analysis to gather evidence.
- Responded to burglar and fire alarms and took appropriate procedures.
Travel Agent
Forever One Vacations
Jacksonville, FL
02.2018 - 07.2022
- Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
- Organized flights, insurance, and accommodations for travelers according to their preferences.
- Suggested additional services such as car rentals or activities that would enhance a customer's trip.
Education
Bachelor Degree in Business Management & Administration - Business Administration And Management
University of Phoenix
Phoenix10-2021
Skills
- Calendar Management
- Scheduling
- Memo preparation
- Meeting planning
- Office Administration
- Workflow Optimization
- Data Entry
- Appointment Scheduling
- Administrative Support
Timeline
Administrative Assistant/Sales
Truck Outfitters Plus
11.2023 - Current
Security Operations Center Specialist
Walgreens Corporation
09.2022 - 10.2023
Travel Agent
Forever One Vacations
02.2018 - 07.2022
Bachelor Degree in Business Management & Administration - Business Administration And Management
University of Phoenix
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