Courtney Pegouske
Daebak Korean Bbq
Madison Heights,MI
19
years of professional experience
Dynamic and results-driven professional with extensive experience at CVS Pharmacy and Daebak Korean BBQ. Proven ability to enhance customer satisfaction through effective problem-solving and exceptional guest service. Recognized for strong teamwork and organizational skills, consistently delivering high-quality service in fast-paced environments while training new staff to uphold service standards.
Work History
Lead Pharmacy Technician
10 Years 2 Months- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu knowledge, enhancing guest experience through recommendations.
- Managed table settings and ensured cleanliness for optimal dining conditions.
- Collaborated with kitchen staff to facilitate timely food delivery and order accuracy.
- Processed payments efficiently, maintaining accurate cash handling procedures.
- Trained new staff on restaurant policies and service standards to ensure consistency.
- Handled customer inquiries and resolved complaints to enhance satisfaction levels.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Restaurant Server
7 Years 11 Months- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu knowledge, enhancing guest experience through recommendations.
- Managed table settings and ensured cleanliness for optimal dining conditions.
- Collaborated with kitchen staff to facilitate timely food delivery and order accuracy.
- Processed payments efficiently, maintaining accurate cash handling procedures.
- Trained new staff on restaurant policies and service standards to ensure consistency.
- Handled customer inquiries and resolved complaints to enhance satisfaction levels.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Education
High School Diploma
Skills
Customer satisfaction
Order taking
Organization
Guest service
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Flexible and adaptable
Dependable and responsible
Multitasking
Timeline
Restaurant Server
Daebak Korean Bbq
11.2018 - CurrentRead More
Lead Pharmacy Technician
CVS Pharmacy
07.2007 - 09.2017Read More
Fitzgerald High School
High School Diploma
Read More