Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Courtney Perry

Chesapeake,Virginia

Summary

Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales, and reliability. Plans, delegates and follows up on expected tasks, assignments, and activities to meet expectations and objectives. Focused Key Holder committed to driving top-level performance and quality service. Enthusiastic and quick-learning with proven history of bringing value to projects. Supports and prepares team to balance guest experience with necessary operational tasks.

Overview

2
2
years of professional experience

Work History

Retail Sales Third Key Holder

Rue21
Norfolk, VA
03.2023 - 05.2023
  • Assisted customers in finding items, answering questions and making product recommendations.
  • Conducted inventory audits of all merchandise in the store.
  • Performed cashier duties when needed, including processing payments and returns.
  • Maintained an accurate record of daily transactions, sales reports, and other documents as required by management.
  • Managed stock levels to ensure availability of merchandise at all times.
  • Participated in special events such as grand openings, holiday promotions.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Assisted in general housekeeping to maintain store image.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Captured customer information to maximize future clienteling opportunities.

Retail Sales Third Key Holder

Claires
Chesapeake, VA
04.2021 - 03.2023
  • Assisted customers in finding items, answering questions and making product recommendations.
  • Provided training to new associates on store policies and procedures.
  • Conducted inventory audits of all merchandise in the store.
  • Performed cashier duties when needed, including processing payments and returns.
  • Maintained an accurate record of daily transactions, sales reports, and other documents as required by management.
  • Ensured compliance with all safety regulations while maintaining a clean work environment.
  • Developed strategies to increase customer loyalty by providing excellent customer service.
  • Resolved customer complaints quickly and professionally while following company guidelines.
  • Participated in special events such as grand openings, holiday promotions.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Captured customer information to maximize future clienteling opportunities.
  • Developed extensive product knowledge, growing revenue and building consumer base.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Counted and balanced registers.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Built lasting client relationships by organizing and planning sales events.

Assistant Teacher

Norfolk Public

Education

High School Diploma -

Indian River High School
Chesapeake, VA
06-2022

Bachelor of Science - Business Management

Norfolk State University
Norfolk, VA

Skills

  • Task Delegation
  • Daily Reporting
  • Alarm systems
  • Customer Service
  • Cash Handling
  • Workplace Safety
  • Safety enforcement
  • Bank Deposits
  • Store maintenance
  • Sales proficiency
  • Inventory Monitoring
  • Sales monitoring

Affiliations

  • Volunteering at Old Navy with the Boys and Girls Club for a day
  • Captain of the Step Team in High School
  • A part of the Delta Youth Group

Timeline

Retail Sales Third Key Holder

Rue21
03.2023 - 05.2023

Retail Sales Third Key Holder

Claires
04.2021 - 03.2023

Assistant Teacher

Norfolk Public

High School Diploma -

Indian River High School

Bachelor of Science - Business Management

Norfolk State University

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Courtney Perry