COURTNEY RANDALL

• Provide high-level administrative support to senior executives, including VP of Comcast Business, Finance, Sales & Marketing, and Sr. Director of Business Development
• Manage executive calendars, coordinate meetings, and oversee travel logistics to ensure efficiency
• Drive team engagement by organizing quarterly events, department kickoffs, and team-building activities
• Optimize business processes by tracking key tasks, handling expense oversight, and improving workflow efficiency
• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized and coordinated conferences and monthly meetings.
• Provided professional administrative support during staff meetings, including agenda preparation and minute-taking duties.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
• Used advanced software to prepare documents, reports, and presentations.

Project Coordination & Event Management:

• 2024 Xfinity Retail Auction: Led planning and execution, ensuring seamless event coordination
• Handled confidential and sensitive information with discretion and tact.
• CX NPS Quarterly Events: Managed logistics, communications, and execution to enhance customer experience initiatives
• Retail Business Operations Support Specialist III: Provided operational support, improving process efficiency
• Retail New Hire Cheer Lines: Coordinated onboarding experiences, enhancing team morale and engagement
• Technical Operations Huddle Presentations: Created executive-level presentations for operations meetings
• Departmental Yearly Kickoffs: Planned and facilitated corporate annual meetings, ensuring alignment with business goals
• Project Management Mentorship: Actively participating as a mentee to develop and implement business process improvements

• Managed engineering project documentation, ensuring compliance and organization of reports, blueprints, and financials
• Coordinated project tracking, risk management, and budget monitoring, collaborating with project managers
• Acted as vendor liaison, ensuring smooth communication between engineering teams and external stakeholders
• Led weekly sync calls with stakeholders to ensure project milestones were met efficiently
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

• Provided comprehensive administrative support to the pharmaceutical department, managing schedules, reports, and executive travel
• Oversaw office operations, including vendor coordination and supply chain management
• Facilitated internal and external communication, enhancing workflow between departments
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.