Courtney Rhodes
Chicago,IL
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Manager
Culver’s
Chicago
02.2023 - Current
- Managed daily operations to ensure efficient customer service and staff performance.
- Trained and mentored team members on food preparation and safety protocols.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Westside Holistic Leadership Academy
Chicago, ILSkills
- Staff training
- Customer engagement
- Operational management
- Quality assurance
Certification
Certified Foodservice Manager
Timeline
Manager
Culver’s
02.2023 - Current
Westside Holistic Leadership Academy