Courtney Rubeck
Austin,TX
Summary
Motivated professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Snooze AM Eatery
Kyle, TX
01.2024 - Current
- Assisted in managing daily operations of a busy breakfast eatery.
- Coordinated staff schedules to optimize service efficiency and coverage.
- Trained new employees on company policies and customer service standards.
- Monitored inventory levels and ordered supplies to ensure availability.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Performed administrative tasks such as filing paperwork, preparing documents, and financial reporting.
Community Manager
Snooze AM Eatery
Austin, TX
09.2019 - Current
- Developed content strategy to promote brand awareness and customer loyalty.
- Organized community events to foster relationships with local customers.
- Worked collaboratively with other departments on projects related to sustainability initiatives.
- Assisted in planning and executing outreach programs for underserved populations.
Bartender/Supervisor
Snooze AM Eatery
Austin, Texas
09.2019 - 12.2023
- Supervised daily operations and staff activities in a fast-paced restaurant environment.
- Trained new employees on service standards and food safety practices.
- Oversaw cash handling procedures and ensured accurate financial reporting at close of day.
- Directed and supervised team of 15 employees in daily operations.
Headwait/Shift Leader
The Oasis on Lake Travis
Lakeway, TX
04.2018 - 08.2019
- Supervised team of staff during busy shifts at lakeside venue.
- Ensured compliance with health and safety regulations for food service.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
Associate of Arts - Liberal Arts
University of Wisconsin, Whitewater
Janesville, WI12-2017
Skills
- Staff scheduling
- Community engagement
- Inventory management
- Financial reporting
- Customer service
- Employee training
- Brand development
Affiliations
- Seedling Mentor since September 2024, working with students in the greater Austin area whose parent(s) have been incarcerated or deported. Personally matched with one student and maintaining weekly visits with them at their school, encouraging development and commitment to their education and personal growth.
- Active Volunteer with many local non-profits like Central Texas Food Bank and HaysHope2Go and Hays-Caldwell Women's Center
- Facilitated a partnership with the City of Kyle to adopt a local park and visit monthly with restaurant staff to maintain the cleanliness fo the park.
Accomplishments
- Sustainability Award Winner, Snooze AM Eatery 2019
- Community Award Winner, Snooze AM Eatery 2021
- Sustainability Award Winner, Snooze AM Eatery 2023
- Moment Maker, Snooze AM Eatery April 2023
- Moment Maker, Snooze AM Eatery May 2024
Certification
- Level Up Leadership Course by BOSSED UP with Emilie Aries, October 2024
Timeline
Assistant General Manager
Snooze AM Eatery
01.2024 - Current
Community Manager
Snooze AM Eatery
09.2019 - Current
Bartender/Supervisor
Snooze AM Eatery
09.2019 - 12.2023
Headwait/Shift Leader
The Oasis on Lake Travis
04.2018 - 08.2019
Associate of Arts - Liberal Arts
University of Wisconsin, Whitewater