Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Sabo

Courtney Sabo

Fort Rice,North Dakota

Summary

Dynamic professional with a proven track record at Missouri Valley YMCA, excelling in membership coordination and client support. Skilled in enhancing member engagement and retention through effective communication and personalized assistance. Strong leadership abilities complemented by a commitment to customer service excellence, fostering community loyalty and satisfaction.

Overview

10
10
years of professional experience

Work History

Membership Services Coordinator

Missouri Valley YMCA
11.2024 - Current
  • Managed membership database updates, ensuring accurate record-keeping and timely communications with members.
  • Optimized member onboarding experience through thorough orientation sessions and resource provision.
  • Enhanced member engagement by promptly addressing inquiries and providing personalized assistance.
  • Coordinated volunteer recruitment efforts, facilitating smoother event planning and execution processes.
  • Established strong relationships with members, fostering a sense of community and loyalty within the organization.

Nursing Assistant

Sanford Health
08.2024 - 11.2024
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.

Paraprofessional

Williston Public Schools
08.2021 - 08.2024
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Supervisor

Taco Johns
01.2016 - 08.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Education

Associate of Science - Nursing

Williston State College
Williston, ND
05-2023

Skills

  • Proficient in organizing tasks
  • Customer service expertise
  • Member retention strategies
  • Membership coordination
  • Client support
  • Effective problem resolution

Timeline

Membership Services Coordinator

Missouri Valley YMCA
11.2024 - Current

Nursing Assistant

Sanford Health
08.2024 - 11.2024

Paraprofessional

Williston Public Schools
08.2021 - 08.2024

Supervisor

Taco Johns
01.2016 - 08.2021

Associate of Science - Nursing

Williston State College

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