Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Scott

Summary

Friendly, outgoing, energetic, hardworking, strong leadership skills and independent

Overview

4
4
years of professional experience

Work History

Car Sales Consultant

Victory Toyota and Hyundai
12.2023 - Current
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
  • Answered telephone and email inquiries from potential customers.
  • Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
  • Utilized CRM software effectively to track customer interactions, manage leads, and ensure timely follow-up on inquiries.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Enhanced dealership reputation by delivering outstanding customer service, resolving issues promptly, and addressing concerns professionally.

Front End Supervisor

Burlington Coat Factory Department Store
02.2023 - 04.2024
  • Being the manager on shift taking phone calls, listening to customer issues, concerns, and questions, making sure
    interviews and orientations were completed, and problem solving any issues with customers and associates, In charge of
    balances registers and safe including ordering change and supplies that were needed
  • Making sure that all day to day assignments were completed on time including checklists, making tags, damages, and
    tasks
  • Opening and closing the store with associates making sure every cashier was trained, upfront and floor was maintained
    and organized

Front End Coordinator

TJ Maxx, TJX Companies
07.2020 - 02.2023
  • Monitor the front-end registers and cashiers
  • Rang register and meticulously handled POS system transactions.
  • Maintained above company standards for credit card application percentage 1.3.
  • Anticipated customer needs and provided them with high quality service.
  • Actively stayed informed about the latest sales offerings and loyalty programs.
  • Helped maintain a clean and organized inventory and created displays.
  • Guided customers through the process of successfully finding their ideal styles
  • Helped out in jewelry by helping customers pick out jewelry and purses.
  • Worked in the backroom unpacking freight, laying out clothes, hanging, censoring, and tagging.

Education

High School Diploma -

Riverside High School
Painesville, OH
06-2022

Welding

Auburn Career Center
Concord, OH
06-2022

Patient Care Technician

Auburn Career Center
Concord, OH
05-2022

Skills

  • Ohio Driver’s license
  • CPR
  • First Aid
  • OSHA – General Industry and Health Care
  • MIG welding certificate

Timeline

Car Sales Consultant

Victory Toyota and Hyundai
12.2023 - Current

Front End Supervisor

Burlington Coat Factory Department Store
02.2023 - 04.2024

Front End Coordinator

TJ Maxx, TJX Companies
07.2020 - 02.2023

High School Diploma -

Riverside High School

Welding

Auburn Career Center

Patient Care Technician

Auburn Career Center

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Courtney Scott