Courtney Seward

Results-driven professional and top 10 salespeople with a proven track record of achieving sales excellence and contributing to substantial revenue growth. Transitioning into Information Technology, I bring a unique blend of strategic sales expertise and a demonstrated ability to learn and adapt to new challenges quickly. Recognized for effective cross-functional collaboration and a proactive approach to mastering new technologies. Adept at translating complex technical concepts, solving problems, and thriving in fast-paced environments. Seeking to leverage a successful sales background and key soft skills to drive success in an IT role.

• Customer Service Excellence: Orchestrated excellent customer service, boasting a proven track record of high customer retention rates. Adept at professional interfacing and effective communication with customers, receiving officers, and colleagues, consistently fostering satisfaction in customer dealings.
• Logistics and Order Fulfillment: Successfully and punctually executed the delivery of sensitive client orders, braving inclement conditions and cross-state travel to ensure adherence to deadlines. Acted as a key liaison between the home office and client brokers, demonstrating meticulous handling of valuable merchandise and customer products.
• Problem Assessment and Solutions: Demonstrated a keen ability to accurately assess problems and needs, providing valuable information and advice for customer decision-making. Maintained an up-to-date and proficient knowledge of new tools and computer systems, contributing to an exceptional customer service experience. Proven track record of effectively managing multiple projects with stringent deadlines.
• Sales Acumen and Top Performer: Drove exceptional sales results, generating over $400,000 in revenue within a remarkable 9-month period. Recognized as one of the top 15 sales performers in the company for the year, showcasing unparalleled sales acumen and contributing significantly to the organization's success.