Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Shawver

Summary

Experienced bartender with over four years of expertise in food preparation and customer service, complemented by a Certificate in Food Handling and Safety (SafeServ), TIPS, and RBS certification. Proficient in food and beverage knowledge, I am actively seeking a role that fosters growth, flexibility, and advancement. I aim to apply my accumulated skills and knowledge to excel in a server position, ensuring guest satisfaction with a friendly demeanor. Capable of efficiently managing multiple tasks in a fast-paced environment, I bring dependability, trustworthiness, and an outgoing personality to the team, dedicated to creating a positive and enjoyable dining experience for patrons.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender

Raymond James Stadium
Tampa, FL
08.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Server/Host

Bubba Gump Shrimp Company
01.2020 - Current
  • With a strong background in customer service, I excel in promptly greeting customers, providing timely recommendations on food and beverages, and addressing guest inquiries
  • My adept teamwork, basic math skills, and effective communication contribute to a positive dining experience
  • Ensuring the timely delivery of food with a welcoming smile, I am experienced in both greeting and seating guests
  • Additionally, I prioritize the cleanliness of the restaurant, maintaining a pleasant and hygienic environment for patrons

Bartender

Soho Concessions - Rockville Music Festival
Daytona Beach, FL
05.2024 - 05.2024
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bar Manager, Bartender, Cashier

Rise Up Concert Series
01.2023 - 01.2024

Bar Manager, Bartender, Barback, Cashier

Reggae Rise Up
01.2015 - 01.2024

Education

Pre-Nursing

St. Petersburg College
01.2024

Skills

  • Communication
  • Problem solving
  • Goal Orientated
  • CPR/AED

Certification

  • TIPS Certified, 000033231514, 04/04/2027
  • CA RBS Certified, 313474101, 04/15/2027
  • AAA food handler certified, US157040, 08/25/2025

Timeline

Bartender

Raymond James Stadium
08.2024 - Current

Bartender

Soho Concessions - Rockville Music Festival
05.2024 - 05.2024

Bar Manager, Bartender, Cashier

Rise Up Concert Series
01.2023 - 01.2024

Server/Host

Bubba Gump Shrimp Company
01.2020 - Current

Bar Manager, Bartender, Barback, Cashier

Reggae Rise Up
01.2015 - 01.2024

Pre-Nursing

St. Petersburg College
Courtney Shawver