Courtney Smith
Fort Worth,TX
Overview
16
16
years of professional experience
Work History
Office Manager / Inside Sales
Total 2.0 Marketing, LLC
Fort Worth, TX
09.2022 - 03.2025
- Performed daily data entry tasks including the maintaining and updating of Total 2.0’s CRM
- Maintained current client relationships via consistent and routine email correspondence
- Regularly created campaigns within CRM and utilized other marketing efforts resulting in renewed as well as new client relationships.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making by setting appointments, executing travel itineraries and keeping products organized and “trade show” ready.
- Spearheaded outreach initiatives, improving company's reputation and engagement via podcasts, social media posts, LinkedIn activity.
- Attended all new client’s virtual meetings and product trainings.
- Traveled and attended trade shows with clients and assisted in product presentation, set up/breakdown of booths, etc.
Office Manager
HDS Trucking & Brokerage
Fort Worth, TX
04.2012 - 09.2015
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Supported and worked directly with company owner in accomplishing their goals through diligent administrative assistance such as report generation and data entry
- Ensured drivers were compliant with all state/federal DOT requirements such as completed log books, equipment inspections etc.
- Created and implemented comprehensive training program for new hires and assisted in the recruitment process i.e. conducting interviews and onboarding.
Event Coordinator
Mercury Chophouse
Fort Worth, TX
01.2009 - 03.2012
- Coordinated schedules and timelines for events, ensuring adherence to deadlines.
- Managed logistics and operations to guarantee successful event.
- Adapted to unexpected challenges while maintaining composure and finding effective solutions.
- Developed innovative marketing materials that increased event attendance.
- Created and implemented unique event concepts and themes.
- Coordinated vendor partnerships for exceptional catering and audiovisual services.
Education
Bachelor of Science - Psychology
Texas Christian University
Fort Worth, TX12.2008
Timeline
Office Manager / Inside Sales
Total 2.0 Marketing, LLC
09.2022 - 03.2025
Office Manager
HDS Trucking & Brokerage
04.2012 - 09.2015
Event Coordinator
Mercury Chophouse
01.2009 - 03.2012
Bachelor of Science - Psychology
Texas Christian University