Courtney Spears
Santa Clarita,CA
Summary
To obtain a rewarding position in the field of Health and Wellness that will allow me to utilize my education, strong work ethic, enthusiasm and professional experiences that will contribute to your company's productivity.
I am motivated and determined to get to where I want to be in life. I am a professional with a strong desire to help others and make them feel better in any way I can. I am reliable and able to connect with people on any level and a very kind-hearted, respectable young woman. My work experience has aided me in customer service and hospitality skills, which is why I'm able to extend a positive attitude towards patrons, contribute well to a team environment, and exhibit excellent interpersonal, written, and oral communication skills.
Overview
13
13
years of professional experience
Work History
Owner
Craving Courtney’s
Santa Clarita
04.2020 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Owner
Get On The Table LLC
Santa Clarita, CA
03.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Massage Therapist
The Ivy Day Spa
Santa Clarita, CA
06.2015 - 05.2020
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Crew Member
Chipotle Mexican Grill
02.2012 - 03.2013
Level 1 Associate
In-N-Out Burger
06.2011 - 10.2011
Sales Associate
Forever 21
04.2011 - 10.2011
Education
Southern California Health Institute
01.2014
High School Diploma -
Fairfax High School
Los Angeles, CA06.2011
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Marketing
- Staff Management
- Business Planning
- Business Management
Timeline
Owner
Craving Courtney’s
04.2020 - Current
Owner
Get On The Table LLC
03.2020 - Current
Massage Therapist
The Ivy Day Spa
06.2015 - 05.2020
Crew Member
Chipotle Mexican Grill
02.2012 - 03.2013
Level 1 Associate
In-N-Out Burger
06.2011 - 10.2011
Sales Associate
Forever 21
04.2011 - 10.2011
Southern California Health Institute
High School Diploma -
Fairfax High School