Courtney Spurlock
Lebanon,TN
Summary
Account Executive offering more than 18 years in outside sales, sales operations and marketing. Successful in new account acquisition and growing existing account sales.
Overview
20
20
years of professional experience
Work History
Business Account Executive
United Communications
09.2023 - Current
- Delivered outstanding customer service, resulting in strong client retention and increased referrals.
- Strengthened relationships with key clients through proactive communication and regular check-ins, fostering loyalty and long-term partnerships.
- Exceeded sales goals by implementing innovative tactics to attract new customers while maintaining existing ones.
- Conducted informative presentations for prospective clients on the benefits of partnering with our company, generating significant interest in our services.
- With excellent negotiation skills successfully closed deals that resulted in long-lasting partnerships.
- Established close relationships with new small business prospects.
- Set and achieved company defined sales goals.
Business Account Executive
Spectrum Business
07.2017 - 08.2023
- Responsible for finding new logo clients and maintaining a monthly sales quota.
- Developed relationships with local partners to help drive business.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Built relationships with customers and the community to promote long term business growth.
Senior Business Account Executive
Comcast Business
07.2012 - 07.2017
- Responsible for finding new logo clients and maintaining a monthly sales quota.
- Developed relationships with local partners to help drive business.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Built relationships with customers and the community to promote long term business growth.
Branch Executive
Earthlink
08.2007 - 06.2012
- Managed a team of 6 outside Account Executives.
- Responsible for all hiring and continued training for employees
- Maintained a monthly Branch Quota
- Responsible for selling new logo business as well as renewing existing customers. Maintained a churn percentage below 1%
Account Executive
Deltacom
09.2004 - 08.2007
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Met existing customers to review current services and expand sales opportunities.
- Maintained and exceeded monthly sales quota and goals
Education
Bachelor of Science - Sociology
Tennessee Technological University
2003
Skills
- Energetic and driven
- Excellent communication skills
- President’s Circle Award
- Positive outlook
- People-oriented
- Resolution-oriented
- Industry Knowledge
- Leadership
Timeline
Business Account Executive
United Communications
09.2023 - Current
Business Account Executive
Spectrum Business
07.2017 - 08.2023
Senior Business Account Executive
Comcast Business
07.2012 - 07.2017
Branch Executive
Earthlink
08.2007 - 06.2012
Account Executive
Deltacom
09.2004 - 08.2007
Bachelor of Science - Sociology
Tennessee Technological University
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