I have a history of both volunteer work and other job experiences. I'm a hard worker and dedicated to learning new skills! I never want to let any of my employers down. Also, I am trust worthy and efficient. Most of my experience involves working with people which has given me experience in people skills. I also interact well with the others when a part of a team and offer advice and tips to my peers if needed. I'm respectful, patient and very focused on any task I am given. Also, I'm seeking growth and development for my future. I work hard to meet or exceed the expectations of my employer and customers. At all times I'm motivated to provide prompt, friendly, and professional service. I am also looking to improve more of my skills (or new skills) in general, and I'm excited to challenge myself with new tasks. My passion has always been to help or educate kids! Not only that, but to provide support and trust. Although not only that, I hope to explore more job opportunities as I communicate well with everyone. I believe because of my skills, I can work at any kind of job.
Work History
Teacher's Assistant Volunteer
Sonshine Preschool & Emmanuel Lutheran School
Gettysburg, PA
09.2022 - 01.2024
Assisted teachers with instruction and provided clerical support for diverse needs.
Monitored students in class, hallways and cafeteria to enforce school rules.
Distributed textbooks, workbooks, papers and pencils to students.
Supervised children and participated with children in activities.
Established positive relationships with students, parents, fellow teachers and school administrators.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Instructed and monitored students in use and care of equipment and materials.
Volunteer
St Jude Children's Hospital
01.2018 - 12.2023
I was a part of a school club at FHS dedicated to supporting Saint Jude Hospital
We had a number of hour sessions of writing support letters to the children at the hospital as well as other holiday events.
We worked together as a team to spread strength and love to the kids.
Sales Associate
American Girl Doll (Mattel)
Mclean, Virginia
06.2023 - 08.2023
Maintained up-to-date knowledge of store merchandise and policies.
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Built relationships with customers to encourage repeat business.
Restocked shelves as needed to ensure sufficient inventory levels.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Maintained Mattel guidelines by organizing products on the shelves appropriately
Managed efficient cash register operations.
Explained doll's accessories, overall doll care, etc.
Helped new clients by giving an overall explanation of the historical types of American Girl Dolls,, types of dolls,, backstories, and importance
Engaged customers in friendly, professional dialogue to determine needs.
Exchanged merchandise for customers and accepted returns.
Delivery Driver
Door Dash
McLean, VA
11.2021 - 02.2023
Double-checked over daily deliveries against shipping instructions before delivering to customers
Interacted with customers to determine their needs and sales opportunities
Spoke with customers on the phone as well as in person
Choose the best routes in accordance with delivery instructions to meet tight deadlines
Kept track of customer orders
Completed all required special instructions for each customer
Effectively handled customer concerns and issues by communicating with the restaurant or store when items were not available
Drive a delivery vehicle that is both safe and efficient
Made on-time deliveries by selecting the most efficient and effective routes
Communicated with management about customer concerns, issues, and complaints
Handled customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty
Double-checked that the vehicle inspection stickers and registrations were up to date
Completed rush deliveries under tight deadlines to meet customer requirements
Received a five star rating from customers that is still current
Delivered each delivery with a friendly and positive attitude
Sent updates about delivery to the customer when picked up or asked a question from the customer efficiently
Visual Merchandiser
American Girl Washington
McLean, VA
06.2022 - 08.2022
Improved the overall appearance of the store by paying close attention to product and display placement
Helped customers with general questions about the products, dolls, etc
Promoted products
Mentioned Dolls' story and history to customers, which increased their interest
Styled dolls' hair for Bistro and general display
Recommended clothes or products to customers when asked or not
Always welcomed and greeted customers kindly and asked whether they needed help
Created a display of my own for the store
Helped update/change floor displays
Fixed visual displays
Helped restock books in the "library area" of the store
Worked well with my team members and affectively worked collaboratively on store issues/goals
Teacher's Assistant
Congressional School
Mclean, VA
04.2019 - 05.2019
Worked with grades 1st and 2nd
Worked closely with the classroom teacher on a daily basis to ensure that activities ran smoothly
Assisted teachers in the classroom and provided clerical support for a variety of needs
Assisted lead teachers in the creation of lesson plans and the development of materials
Was in charge of groups of up to 7 students at school, ensuring that they were safe and secure
Went over the material with students one-on-one or in small groups
Handed out learning materials like assignments, textbooks, and pencils and paper
Collaborated with all of the teachers to organize a variety of fun activities
Lead group activities for the students
Collaborated with the lead teacher to keep track of the class schedule and record attendance
Worked with teachers to prepare materials and set up equipment for lesson preparation
Collaborated with the teacher to plan and implement lessons that were aligned with the school's curriculum, goals, objectives, and philosophies
We met each morning before the students arrived to discuss
Distributed classroom supplies such as pencils, test binders and paper.
Dog and Cat Volunteer/Dog Walker
Lost Dog and Cat Rescue Foundation
Falls Church, VA
01.2014 - 01.2019
Assisted and helped at both three-hour dog and cat adoption events at local PET-SMARTS or PETCOS several times a month up until the year 2017 (from then on I also helped at the Kennel site)
Provided information to potential owners about the dogs and cats
Helped get dogs and cats adopted
Took complete responsibility for the dog's and cat's needs and care during adoption events
Helped at the LDCRF kennel located in Falls Church, Virginia
Took pets on regular bathroom breaks.
Helped walk, care for, and provide attention and love to the cats and dogs at the kennel for several hours a day (about 5 hours or more)
Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
Reported dog behavior issues and medical concerns to owner for prompt resolution.
Education
Some College (No Degree) - Major: Psychology Minor: Women And Gender Studies
Gettysburg College
Gettysburg, PA
01-2025
High School Diploma -
Flint Hill School
Oakton, VA
06.2019
Skills
Classroom Supervision
Setting up activities
Product expertise
Seasonal promotions
Conflict resolution
Relationship building
Communication
Good work ethic
Problem resolution
Dedicated
Positive and eager
Respectful and Friendly
Interpersonal Skills
Customer-service oriental
Active listening
On time
Customer-oriented
Order picking and processing
Eager to learn
Teacher assistance
Punctual
High-energy attitude
Additional Information
Additional Information
Timeline
Sales Associate
American Girl Doll (Mattel)
06.2023 - 08.2023
Teacher's Assistant Volunteer
Sonshine Preschool & Emmanuel Lutheran School
09.2022 - 01.2024
Visual Merchandiser
American Girl Washington
06.2022 - 08.2022
Delivery Driver
Door Dash
11.2021 - 02.2023
Teacher's Assistant
Congressional School
04.2019 - 05.2019
Volunteer
St Jude Children's Hospital
01.2018 - 12.2023
Dog and Cat Volunteer/Dog Walker
Lost Dog and Cat Rescue Foundation
01.2014 - 01.2019
Some College (No Degree) - Major: Psychology Minor: Women And Gender Studies
Gettysburg College
High School Diploma -
Flint Hill School
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