Open To Work
Courtney Waetjen
Coral Springs
Work Preference
Summary
Detail-oriented event and sales coordinator with extensive experience in logistics management and stakeholder engagement. Proven track record of executing high-value projects that align event delivery with sales initiatives and operational goals in healthcare settings. Prepared to transition into a medical device event planner role to enhance clinical education programs and product launches.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Sales Coordinator
HI-VAC Air Conditioning Service
06.2021 - Current
- Coordinated logistics for client-facing events, product demonstrations, and technical training sessions to enhance customer experience.
- Managed scheduling, equipment transport, and on-site execution for high-value projects, ensuring timely delivery and customer satisfaction.
- Manage end-to-end scheduling, equipment transport, and on-site execution for high-value projects.
- Coordinate and execute logistics for client-facing events, product demonstrations, and technical training sessions.
- Aligned event execution with revenue goals and customer engagement strategies to support sales initiatives and drive business growth.
- Maintain detailed documentation and operational tracking, ensuring accuracy and accountability across projects.
Unit Secretary
Westside Regional Medical Center
06.2018 - 06.2021
- Coordinated staff schedules, facilitated patient communication, and organized unit operations to support nursing leadership.
- Streamlined patient flow and managed daily operational activities in a fast-paced clinical environment.
- Served as central communication hub for nurses, physicians, and families, enhancing information flow and collaboration.
- Maintained accurate documentation and ensured compliance with hospital procedures.
Office Manager Assistant
HI-VAC Air Conditioning Service
06.2015 - 06.2021
- Coordinated daily scheduling of field technicians and service appointments to optimize service delivery across multiple locations.
- Managed customer communications and invoicing to ensure accurate operational documentation and enhance client satisfaction.
- Supported logistics planning and resource allocation for service operations.
- Organized records and executed operational workflows timely to support efficient service operations.
Sales Associate
Boca Tanning Club
09.2018 - 12.2020
- Delivered customer service and coordinated client scheduling and check-ins to enhance client experience.
- Educated customers on product use and safety procedures to ensure proper usage and compliance.
- Assisted customers with product selection and tanning service inquiries.
- Maintained cleanliness and organization of tanning equipment and retail displays.
- Processed customer transactions efficiently using point-of-sale systems.
Education
Bachelor’s - General Studies
Florida Atlantic University
Boca Raton, FL05-2023
Skills
- Event logistics
- Sales Operations Support
- Vendor management
- Training & Product Demonstration Support
- Training assistance
- Resource scheduling
- Budget management
- Compliance execution
- Healthcare Environment Experience
- Client Relationship Management
Certifications And Skills
- Basic Life Support (BLS), Red Cross
- First Aid & CPR Certified
- Microsoft Office: Excel, PowerPoint, Outlook, Teams
- Strong Organizational & Communication Skills
- Time Management & Multi-Project Coordination
Clinical Experience
- Florida Medical Center – Complex Care
- Imperial Point Hospital – Mental Health
- Coral Springs Medical Center – Obstetrics
- Broward General Hospital – Pediatrics
- Holy Cross Hospital – Acute & Rehabilitation
Relevant Event Experience
- Coordinated logistics for training sessions, product demonstrations, and customer-facing events.
- Managed scheduling, materials, and stakeholder communication across multiple events.
- Supported execution of events requiring detailed planning, timing, and cross-team coordination.
Certification
- sales training
Timeline
Sales Coordinator
HI-VAC Air Conditioning Service
06.2021 - Current
Sales Associate
Boca Tanning Club
09.2018 - 12.2020
Unit Secretary
Westside Regional Medical Center
06.2018 - 06.2021
Office Manager Assistant
HI-VAC Air Conditioning Service
06.2015 - 06.2021
Bachelor’s - General Studies
Florida Atlantic University