Courtney Way
Sacramento,CA
Summary
- 25 Years full-time experience as a licensed real estate agent throughout Sacramento
- 10+ Years working in a Community Sales Manager role for national new home builders
- Top Producer averaging $12 million in resale sales volume per year
- Customer satisfaction awarded, with extensive background in hospitality and client care
Overview
24
24
years of professional experience
Work History
Licensed Realtor
Self-Employed (Coldwell Banker, Current Broker)
10.2009 - Current
- Top Producing resale agent throughout greater Sacramento
- Responsible for all aspects of real estate sales: lead generation, marketing, follow up, transaction coordinating, social media branding, client retention, contract negotiation, listing presentation, scheduling, pricing, market analysis, overruling competition, strategizing offers, accurate records, qualifying prospects, MLS maintenance
- Masters Club Member (top producer) for 10 years
- Awarded for surpassing sales goals with average of $12M in volume
- Successful business entirely by referral, driven from client focus and customer satisfaction
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
Sales Consultant
Meritage Homes
10.2021 - 12.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Contributed to a positive work environment by supporting fellow Sales Consultant, Construction and Home Warranty teams in achieving their individual goals and targets.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Sales Consultant
K. Hovnanian Homes
03.2006 - 10.2009
- Managed new home community sales offices in same capacity as with previous employer, adding Internet Sales to repertoire of experience
- Assigned as one of the first Internet Sales Associates for the company and new home building industry as a whole, developing processes for lead generation, call handling/ tracking, sales conversion, lead follow up and online marketing
- Surpassed monthly sales goals by targeting first time buyers with special loan programs
- Achieved highest customer satisfaction ratings in region
- Survived 3 rounds of downsizing during recession, revered as valuable asset to company
Sr. Sales Associate
Taylor Morrison Homes (formerly Morrison Homes)
06.2001 - 01.2006
- Managed community sales offices and successfully sold to completion all community home sites by: Opening and maintaining models, qualifying/closing all prospective home buyers, following up with all prospects/buyers, communicating effectively with team members, solidifying contracts, retaining high customer satisfaction scores, executing accurate paperwork and meeting deadlines
- Was promoted from Jr to Sr. Associate to within 6 months of proven sales ability
- Sold 4 different communities throughout region, from entry-level to move-up product
- Trained, coached, and mentored new sales associates for maximum performance.
- Recognized by BIA for outstanding sales performance
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
Education
Bachelor of Science -Level - Interior Design/ Home Economics
Cal Poly, San Luis Obispo
San Luis Obispo, CA01.1997
Skills
- Lead Generation
- Excellent Communication
- Closing the sale
- Overcoming Objections
- Multi-tasking
- Self-motivation
- Leadership
- Follow-through
- Adaptability and Teamwork
- Contract negotiation
- Real estate marketing strategies
Timeline
Sales Consultant
Meritage Homes
10.2021 - 12.2022
Licensed Realtor
Self-Employed (Coldwell Banker, Current Broker)
10.2009 - Current
Sales Consultant
K. Hovnanian Homes
03.2006 - 10.2009
Sr. Sales Associate
Taylor Morrison Homes (formerly Morrison Homes)
06.2001 - 01.2006
Bachelor of Science -Level - Interior Design/ Home Economics
Cal Poly, San Luis Obispo
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