Courtney Weatherspoon
Hattiesburg,MS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in retail. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Human Resource Specialist
Army National Guard
06.2015 - 06.2021
- Th Brigade
- Responsible for recordkeeping of unit soldiers and clerical duties.
Customer Service Associate
Loan Masters
Hattiesburg , MS
06.2020 - 07.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer calls and emails to answer questions about products and services.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Kept detailed records of customer interactions to track and resolve issues quickly.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Met customer call guidelines for service levels, handle time and productivity.
Front End Associate
Sams Club
Hattiesburg, MS
04.2019 - 05.2020
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant Manager
Dollar General
McComb, MS
09.2018 - 03.2019
- Responsible for opening the store, cashier, stocking, and closing the store
- I was also responsible for checking in stock with various vendors and reconciling daily money intake.
Tray Packer
Sanderson Farms
Summit, MS
07.2015 - 08.2017
- Responsible for packing various poultry products and quality control.
Cashier
Walgreens
Hattiesburg, MS
08.2021 - 01.2024
- Handled cash with high accuracy and took care to check bills for fraud.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma - undefined
Amite County High School
Liberty, MSGraduated - undefined
Associate Of Applied Science - General Studies
Pearl River Community College
Hattiesburg, MS 08.2019 - 05.2021
Skills
Proficient inundefined
Licensed Esthetician
Specializes in quality skincare
Provides luxurious eyelash extensions
Specializes in body hair removal
Timeline
Cashier
Walgreens
08.2021 - 01.2024
Customer Service Associate
Loan Masters
06.2020 - 07.2021
Associate Of Applied Science - General Studies
Pearl River Community College
08.2019 - 05.2021
Front End Associate
Sams Club
04.2019 - 05.2020
Assistant Manager
Dollar General
09.2018 - 03.2019
Tray Packer
Sanderson Farms
07.2015 - 08.2017
Human Resource Specialist
Army National Guard
06.2015 - 06.2021
High School Diploma - undefined
Amite County High School
Graduated - undefined
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