Courtney Wenzel
Manasquan,NJ
Summary
Experienced worker with a strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs while maintaining high standards. Skilled in problem-solving, communication, and providing exceptional assistance. Reliable and results-driven, ready to make an impactful contribution.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Spring Lake Golf Club
05.2025 - Current
- Enhanced guest satisfaction by managing timely order delivery across multiple tables.
- Efficiently accommodated special dietary requests in collaboration with kitchen staff.
- Ensured cleanliness and organization of dining area for optimal guest experiences.
- Resolved customer complaints promptly, contributing to improved guest retention rates.
- Developed strong relationships with regular customers, fostering loyalty and repeat visits.
- Provided menu recommendations and accurately recorded order information for customers.
Ice Cream Scooper/Supervisor
Hoffman's Ice Cream
Spring Lake Heights, NJ
09.2021 - 05.2025
- Provided exceptional customer service by promptly addressing inquiries and ensuring satisfaction.
- Operated ice cream machines efficiently to maintain product quality and consistency.
- Managed inventory levels, ensuring timely restocking of supplies during peak hours.
- Collaborated with team members to optimize workflow during busy shifts.
- Maintained the cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
Education
Associate of Science - Health Studies
Monmouth University
West Long Branch, NJ05-2027
High School Diploma -
Wall High School
Wall, NJ06-2023
Skills
- Customer service
- Service quality
- Problem-solving
- Service prioritization
- Time Management
- Teamwork
Timeline
Restaurant Waiter
Spring Lake Golf Club
05.2025 - Current
Ice Cream Scooper/Supervisor
Hoffman's Ice Cream
09.2021 - 05.2025
Associate of Science - Health Studies
Monmouth University
High School Diploma -
Wall High School