Courtney West
Knoxville,TN
Summary
Accomplished Human Resources Director at Elite Health Solutions, adept in recruitment, compliance, and enhancing employee relations. Proven track record in improving HR operations and reducing unemployment claims by over 30%. Skilled in coaching and policy development, ensuring legal adherence and fostering a proactive workplace culture.
Overview
3
3
years of professional experience
Work History
Human Resources Director
Elite Health Solutions
08.2022 - Current
- Maintains company compliance with local, state, and federal laws for over 200 Employees.
- Participated in monthly Meeting to provide necessary training updates for internal employes.
- Oversee workers' compensation program for employees injured on job.
- Completes all unemployment claims by providing documentation and participating in unemployment hearings.
- Proactive in creating and updating employee handbooks, procedures, and policies. Provides immediate updates to entire employee pool when policies and procedures were altered.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Deliver employee feedback by coaching and provide clear expectations. Ensuring all documentation of counseling and coaching sessions to assist in promotion or termination.
- Recommended appropriate resolutions to employee relations concerns. .
- Collaborates with department managers to understand current hiring needs and direct recruitment.
Recruiter
Elite Health Solutions
09.2021 - 07.2022
- Operated and maintained applicant tracking and candidate management systems.
- Studied job descriptions and qualifications to determine applicant requirements.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Education
University of Tennessee
Knoxville, TN04-2023
Bachelor of Science - Business Administration
University of Maryland - University College
Hyattsville, MD05.2012
Associate of Arts - Business Administration
Mississippi Gulf Coast Community College
Perkinston, MS12.2007
Skills
- Recruitment and hiring
- Employee Relations
- Human Resources Operations
- Employment Record Verification
- Compliance
Timeline
Human Resources Director
Elite Health Solutions
08.2022 - Current
Recruiter
Elite Health Solutions
09.2021 - 07.2022
University of Tennessee
Bachelor of Science - Business Administration
University of Maryland - University College
Associate of Arts - Business Administration
Mississippi Gulf Coast Community College
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