COURTNEY WILSON-JOHNSON
Ocean City,NJ
Summary
Dedicated Medical Assistant offering experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Shore Physicians Group
Ocean City, NJ
02.2024 - Current
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Organized patient charts before each day's clinic sessions began.
- Provided assistance to medical staff in performing minor surgical procedures.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Documented notes during patient visits.
Front Desk Receptionist/Medical Assistant
total health
Egg Harbor, NJ
08.2023 - 02.2024
- Greeted customers warmly and made them feel welcome
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
- Assisted with scheduling appointments for clients and visitors
- Prior authorization, refill medications
Medical Assistant/Front Desk Receptionist
Village Medicine
Egg Harbor, NJ
02.2021 - 08.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Administered injections, medications and treatments as directed by the physician
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner
- Maintained inventory logs and restocked exam rooms when needed
- Registered new patients into practice management software program accurately entering demographic information
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant/Front Desk Receptionist
Reliance Medical Group
Egg Harbor, NJ
10.2016 - 02.2021
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Responded to patient callbacks and phone-in prescription refill requests
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture
- Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients
- Performed Electrocardiograms as needed
- Collected UDS on patient prior to treatment.
Ride Operator
Wonderland pier
Ocean City, NJ
05.2012 - 09.2014
- Ensured safety of guests by enforcing ride and park policies
- Assisted with loading, unloading, and securing passengers on rides
- Maintained cleanliness of rides and surrounding area
- Provided customer service to guests in a friendly manner
- Performed daily inspections of rides according to company guidelines
- Monitored guest behaviour while riding attractions.
Education
CCMA in Medical Assisting -
Star Career Academy
10.2016
High School Diploma -
Ocean City High School
06.2015
Skills
- Customer Service
- File Organization
- Appointment Confirmation
- Mail Sorting
- Call Routing
- Cash Handling
- Scheduling Appointments
- HIPAA Compliance
- Electrocardiography (EKG)
- Medical Terminology Knowledge
- Vital Sign Monitors
- CPR Certified
- CCMA
- Prior Authorizations
- Pre cert for diagnostic imaging
References
- References available upon request
Timeline
Medical Assistant
Shore Physicians Group
02.2024 - Current
Front Desk Receptionist/Medical Assistant
total health
08.2023 - 02.2024
Medical Assistant/Front Desk Receptionist
Village Medicine
02.2021 - 08.2023
Medical Assistant/Front Desk Receptionist
Reliance Medical Group
10.2016 - 02.2021
Ride Operator
Wonderland pier
05.2012 - 09.2014
CCMA in Medical Assisting -
Star Career Academy
High School Diploma -
Ocean City High School