Courtney Young
Abilene,TX
Summary
Certified Medical Assistant with extensive experience supporting patient intake, diagnostic testing, injections, immunizations, and prior authorizations. Skilled in Athena, Apollo, and Centricity EMR systems, with a strong focus on accurate documentation, team collaboration, and smooth clinic operations. Known for compassionate patient communication and dependable follow-through.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Certified Medical Assistant
Hendrick Clinic
Abilene, Texas
01.2021 - Current
- Administered injections, medications, and immunizations per clinic protocols to ensure patient safety and care quality.
- Educated patients on medication regimens, procedures, and aftercare instructions to enhance understanding and compliance.
- Conducted diagnostic tests such as EKGs in accordance with established protocols.
- Support patient intake by obtaining vitals, patient histories and preparing charts for visits.
- Update patient histories and visit details in EMR systems, including Athena, Apollo, and Centricity.
- Coordinated scheduling of patient appointments to ensure efficient clinic operations. and coordinated patient follow-up calls.
- Obtain prior authorizations for medications.
- Collected specimens and prepared samples for laboratory processing.
- Maintained clean, stocked, and organized treatment rooms and clinical supplies.
Certified Ophthalmic Assistant
Dr. Charlotte Akor- Hendrick Clinic
Abilene, Tx
01.2016 - 01.2021
- Measured visual acuity, pupil response, and intraocular pressure during ophthalmic visits.
- Assisted the doctor in preparing for and performing surgeries by sterilizing instruments and setting up operating room equipment.
- Counseled patients in surgery and treatment plans.
- Prepared examination rooms, equipment, and diagnostic tools for clinic procedures.
- Sterilized instruments and maintained clean treatment areas throughout clinic operations.
- Documented patient histories and symptoms in clinic records with accuracy.
- Demonstrated excellent customer service skills when interacting with patients or their families in person or over the phone.
Education
Some College (No Degree) - Surgical Technology
Cisco Community College
Abilene, TXSkills
- Clinical documentation
- Patient education
- Team collaboration
- Problem solving
- Compassionate caregiver
Certification
- Certified Medical Assistant
- BLS CPR
Timeline
Certified Medical Assistant
Hendrick Clinic
01.2021 - Current
Certified Ophthalmic Assistant
Dr. Charlotte Akor- Hendrick Clinic
01.2016 - 01.2021
Some College (No Degree) - Surgical Technology
Cisco Community College