Courtney Keith Hamilton
Phoenix,AZ
Summary
Dynamic sales professional with a proven track record in Sales, excelling in sales strategy formulation and customer acquisition. Recognized for consistently exceeding sales targets and enhancing client relationships through effective communication and in-depth product knowledge. Adept at leveraging CRM tools to drive revenue growth and streamline processes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Territory Sales Representative
Sims Business Systems
12.2023 - Current
- Developed and maintained relationships with key clients to enhance customer satisfaction and retention.
- Conducted market analysis to identify growth opportunities within assigned territory.
- Implemented strategic sales initiatives resulting in improved product visibility and increased demand.
- Trained and mentored junior sales representatives on effective sales techniques and product knowledge.
- Consistently met or exceeded quarterly sales targets by effectively managing sales pipeline and closing deals strategically.
- Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
Account Manager
Orkin Pest Control
03.2020 - 12.2023
- Developed and maintained strong client relationships to ensure satisfaction and retention.
- Analyzed customer needs to provide tailored pest control solutions and recommendations.
- Trained and mentored junior account managers on best practices and operational efficiencies.
- Leveraged CRM tools to maintain accurate records of client interactions and transactions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Regional Sales Representative
Merchant Partners
01.2018 - 03.2020
- Developed and executed regional sales strategies to increase market share and drive revenue growth.
- Cultivated relationships with key clients, enhancing customer satisfaction and loyalty through tailored solutions.
- Utilized CRM systems to track sales performance, manage leads, and streamline reporting processes effectively.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Established new customer accounts through perseverance, dedicated cold calling, and exceptional service.
- Developed sales strategies for targeted markets, resulting in increased revenue and market share.
Corporate Sales Representative
Prudential Overall Supply
08.2015 - 12.2017
- Cultivated relationships with key clients to drive revenue growth and enhance customer satisfaction.
- Identified new business opportunities through market research and competitive analysis.
- Delivered tailored presentations to stakeholders, effectively communicating product value propositions.
- Collaborated with cross-functional teams to develop strategic sales plans aligned with company goals.
- Implemented CRM tools to streamline lead tracking and improve sales pipeline visibility.
- Achieved or exceeded company-defined sales quotas.
- Developed and maintained relationships with key accounts to enhance customer satisfaction.
Education
Bachelor of Science - Business Management
University of Tennessee At Chattanooga
Chattanooga, TNSkills
- Sales strategy formulation
- In-depth product knowledge
- Regional management
- Customer acquisition strategies
- Effective organizational skills
- Clear communication
- Strategic decision-making
- Collaborative team development
- Proficient in Salesforce and CoPilot
Certification
- CSP - Certified Sales Professional
- Certified Ricoh Dealer License -Sims Business Systems
- Orkin Arizona Department of Agriculture (Licensing Industrial & Institutional Certification)
- Orkin Safety Captain for the Phoenix branch (2yrs)
Timeline
Territory Sales Representative
Sims Business Systems
12.2023 - Current
Account Manager
Orkin Pest Control
03.2020 - 12.2023
Regional Sales Representative
Merchant Partners
01.2018 - 03.2020
Corporate Sales Representative
Prudential Overall Supply
08.2015 - 12.2017
Bachelor of Science - Business Management
University of Tennessee At Chattanooga