Courtney Martinez
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
14
14
years of professional experience
Work History
ProSales Department Supervisor
Lowes Home Improvment
Tuscaloosa
06.2017 - Current
- Led and developed a high-performing sales team, enhancing product knowledge and customer engagement strategies to drive revenue growth.
- Implemented training programs for new hires, resulting in improved onboarding efficiency and increased team productivity.
- Analyzed sales data to identify trends, optimizing inventory management and ensuring stock availability to meet customer demands.
Floating PST
LabCorp
Tuscaloosa
02.2012 - 12.2016
- Streamlined patient intake processes, enhancing operational efficiency and improving overall patient satisfaction during service delivery.
- Collaborated with cross-functional teams to develop and implement patient care protocols, resulting in better compliance and improved service outcomes.
- Trained and mentored new staff on best practices in phlebotomy, enhancing team performance and patient care standards.
- Overseen multiple offices across multiple counties. Making sure there were no lapses in coverage and all employee training was up to date.
Skills
- Sales strategy
- Team leadership
- Customer engagement
- Client communication
- Relationship building
- Problem resolution
- Time management
Timeline
ProSales Department Supervisor
Lowes Home Improvment
06.2017 - Current
Floating PST
LabCorp
02.2012 - 12.2016