Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Quinn

Lucama,NC

Summary

Hardworking Shift Leader trained at reviewing team tasks to assure exceptional quality. Engage with, and coach employee's to maximum success at team productivity.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Sheetz
04.2021 - Current
  • Train 3+ new employees at times in just 7 days' time, and delegate daily tasks and responsibilities.
  • Manage cash handling procedures, maintain accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Respond to and resolve customer questions and concerns.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for efficient outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary delays due to hazards or layouts.
  • Conducted routine inspections to check quality and compliance with establishment policies.

Office Assistant

Food Lion
07.2019 - 07.2021
  • During 8+ hour shift, daily tasks included completing clerical duties such as filing and picking up mail from post office.
  • Interacted with customers by phone or in-person to provide information.
  • Managed daily data entry and kept information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Education

High School Diploma -

James Hunt High School
Wilson, NC
06.2019

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Organized
  • 5 years customer service experience

Timeline

Shift Supervisor

Sheetz
04.2021 - Current

Office Assistant

Food Lion
07.2019 - 07.2021

High School Diploma -

James Hunt High School

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Courtney Quinn