Courtnie Bryant
Dollar General
Columbia,MS
14
years of professional experience
Dynamic Assistant Manager with strong team leadership, customer service, and problem-solving skills. Proven ability to analyze sales data and implement strategies that drive store performance and enhance customer experiences.
Dedicated leader known for exceptional customer service and team motivation. Experienced in training staff and streamlining operations, committed to achieving operational excellence and driving measurable sales growth.
Work History
Assistant Manager
8 Years 5 Months- Led team in daily operations, ensuring efficient store management and optimal customer service.
- Trained new employees on company policies, operational procedures, and customer engagement strategies.
- Analyzed sales data to identify trends and opportunities for inventory optimization and product placement.
- Implemented promotional strategies to increase foot traffic and enhance overall store performance.
- Developed scheduling processes that balanced labor costs with operational requirements while maintaining staff morale.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
Bookkeeper
5 Years 9 Months- Trained junior staff on bookkeeping procedures and best practices to enhance team performance.
- Maintained and processed invoices, deposits, and money logs.
- Posted daily receipts and payments in accordance with corporate protocols.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Streamlined accounts payable and receivable management, improving relationships with vendors and customers.
Education
High School Diploma
Skills
Money handling
Customer service
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Team motivation
Staff training and development
Staff supervision
Goal setting
Retail operations
Employee scheduling
Multitasking and organization
Verbal and written communication
Scheduling and planning
Timeline
Assistant Manager
Dollar General
03.2018 - CurrentRead More
Bookkeeper
Piggly Wiggly Grocery Store
06.2012 - 03.2018Read More
Minot High School
High School Diploma
Read More