Lily Maxson
Belle Vernon
Summary
Experienced and reliable retail professional with a strong background at Goodwill Industries. Known for being approachable, organized, and team-focused, with a talent for encouraging collaboration and keeping things running smoothly. Skilled at solving problems on the spot and communicating clearly with both coworkers and customers. Committed to creating a positive work environment that supports productivity and success.
Overview
4
4
years of professional experience
Work History
Retail Associate
Goodwill Industries Of Southwestern Pennsylvania
01.2023 - Current
- Maintained a clean and organized store environment to promote a positive atmosphere for customers.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Implemented store policy standards, contributing to an inviting retail environment for customers.
- Answered questions about store policies and addressed customer concerns.
Team Member
Bills Golfland
06.2021 - 10.2021
- Collaborated with the team members to maintain high standards of customer service and satisfaction during high-volume, fast-paced tasks.
- Assisted in training new team members on operational procedures and best practices.
- Ensured product quality by adhering to company safety and hygiene regulations.
- Managed inventory levels, performing regular stock checks and replenishments as needed.
- Communicated clearly and positively with coworkers and management.
- Register sales on a cash register by taking orders, itemizing, and totaling customers' purchases
Education
High School Diploma -
Belle Vernon Area High School
Belle Vernon06-2023
Skills
- Problem-solving
- Retail operations
- Strong multi-tasking
- Customer service
- Highly motivated
- Store maintenance
- Detail-oriented
- Work Planning and Prioritization
- Team leadership
- Meeting goals and deadlines
- Knowledge of Policies and procedures
- Relationship building and management
Timeline
Retail Associate
Goodwill Industries Of Southwestern Pennsylvania
01.2023 - Current
Team Member
Bills Golfland
06.2021 - 10.2021
High School Diploma -
Belle Vernon Area High School
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