Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

CP CHELSEA POURCHOT

Houston,TX

Summary

Dedicated candidate with extensive experience providing support to animals. Skilled in monitoring animal vitals and meeting task deadlines. Highly organized and works well in team environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready and open to new opportunities and challenges that may come my way.

Overview

6
6
years of professional experience

Work History

Veterinary Technician Assistant

VCA Mainland Animal Hospital
08.2021 - Current
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Answered owner animal health questions and advised on best care practices.
  • Administered medications to animals in treatment and documented changes in condition.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
  • Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Restrained animals for examination and treatment.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Followed safety protocols for handling animals.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Prepared animals for surgical procedures.
  • Kept detailed records of animal treatments and medications.
  • Observed animals for signs of distress or illness.
  • Cleaned, sterilized and maintained surgical instruments and equipment.
  • Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
  • Monitored vital signs and provided nursing care for animals.
  • Collected and processed samples for laboratory testing.
  • Educated clients on post-surgical care and nutrition.
  • Assisted veterinarians with euthanasia of animals.
  • Prepared and administered diets and feedings according to instructions.
  • Monitored laboratory animal behavior and health.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Performed testing and completed blood counts.

Front Desk Receptionist

VCA Mainland Animal Hospital
06.2019 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Sorted and delivered mail and packages upon arrival to correct staff members and departments.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Collected Type payments, processed transactions and updated relevant records.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Lead Toddler Teacher

Kids City
01.2018 - 06.2019
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Promoted sensory development by providing access to different textures.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Fostered reasoning and problem solving through active exploration games and activities.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Gathered materials and resources to prepare for lessons and activities.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Utilized technology to develop instructional materials and activities for children.
  • Established positive relationships with students and families.
  • Modeled positive behavior and communication skills for students.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Organized and supervised large and small group activities.

Gymnastics Coach

Santa Fe Sports
09.2017 - 01.2018
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Developed and implemented new drills and activities to increase student engagement and growth.
  • Collaborated with coaches, students, and administrators to run high-quality program.
  • Taught students how to perform split leaps, back handsprings and other special techniques.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Implemented exercise programs and training strategies to bolster individual and team performance.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Trained athletes in proper use of equipment for safety and maximum results.

Education

Paramedic

College of The Mainland
Texas City, TX

Occupational Therapy

Alvin Community College
Alvin, TX

Santa Fe High School
Santa Fe, TX
05.2019

Skills

  • Surgical Assistance
  • Medical History Collection
  • Vaccinations
  • Vital Signs
  • Surgical Preparation
  • Diagnostic Sampling
  • Administering First Aid
  • Medication Labeling
  • Anal Sac Expression
  • Suture Removal
  • Surgical Procedures and Support
  • Medication Administration
  • Skin Scraping
  • Lab Operations
  • Emergency and Preventive Care
  • Treatment Administration
  • General Anesthesia Monitoring
  • X-Ray Review
  • Euthanasia
  • Client Education
  • Medication Dispensing
  • Fluorescein Stain Test
  • Data Entry
  • File Management
  • Scheduling
  • Bookkeeping
  • Document Management
  • Staff Management
  • Greeting and Seating Clients
  • Multi-Line Telephone Operation
  • Telephone Skills

Volunteer Work

LIFEPOINT FELLOWSHIP • 2018-PRESENT

• Special needs program• Student ministry• Worship team

Timeline

Veterinary Technician Assistant

VCA Mainland Animal Hospital
08.2021 - Current

Front Desk Receptionist

VCA Mainland Animal Hospital
06.2019 - Current

Lead Toddler Teacher

Kids City
01.2018 - 06.2019

Gymnastics Coach

Santa Fe Sports
09.2017 - 01.2018

Paramedic

College of The Mainland

Occupational Therapy

Alvin Community College

Santa Fe High School

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CP CHELSEA POURCHOT