Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Craig Anderson

Ipswich

Summary

Adept at office administration and customer service, I significantly enhanced client satisfaction and operational efficiency at North Shore Psychiatry. My proficiency in document preparation and confidentiality, coupled with a proactive teamwork attitude, has consistently contributed to my employers' success. Skilled in both verbal and written communication, I excel in creating positive outcomes in fast-paced environments. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Secretary to the Medical Director

North Shore Psychiatry
10.2023 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered phone line and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Managed account receivables and followed up to collect payments.
  • New-Intake triaging for new patients.
  • Typing letters and sending lab orders via fax to primary care physicians.

Engagement Assistant

The Residence At Riverbend
05.2023 - 10.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted residents in with friendliness and professionalism.
  • Coordinated all activities with the seniors in the residence.

Medical leave

09.2022 - 05.2023
Microdiscectomy back surgery due to 2 herniated discs in L5-S1.

Landscape Construction Laborer

Marc Morin Landscaping
04.2019 - 08.2022
  • Collaborated with team members to ensure smooth workflow and high-quality results.
  • Promoted safety awareness by adhering to proper equipment usage protocols and workplace guidelines.
  • Helped maintain company reputation for excellence in landscape construction through dedication to customer satisfaction and high-quality workmanship.
  • Maintained healthy landscapes through regular pruning, mulching, and fertilization tasks.
  • Installed patios/walkways with a team of 3 members.

Catering Assistant

Vinwood Caterers
04.2015 - 09.2019
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.

Education

Bachelor of Science - Criminal Justice

Southern New Hampshire University
Hooksett, NH
05.2027

Associate of Science - Criminal Justice

North Shore Community College
Danvers, MA
05.2025

High School Diploma -

Ipswich High School
Ipswich, MA
06.2018

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • File Management
  • Document Preparation
  • Keyboarding skills
  • Confidentiality understanding
  • Calendar Management
  • Digital File Management

Certification

  • Emergency Management Institute - Certificate of "Introduction to Homeland Security Planning"
  • Emergency Management Institute - Certificate of "Fundamentals of Emergency Management"
  • National Center for Security Research and Training - Certificate of "Shopping Center Security Terrorism Awareness Training Program"
  • LSU/NCBRT - Certificate of "Terrorist Preoperational Planning"
  • LSU/NCBRT - Certificate of "Crime, Terrorism, and Threats to Critical Infrastructure"

Timeline

Secretary to the Medical Director

North Shore Psychiatry
10.2023 - Current

Engagement Assistant

The Residence At Riverbend
05.2023 - 10.2023

Medical leave

09.2022 - 05.2023

Landscape Construction Laborer

Marc Morin Landscaping
04.2019 - 08.2022

Catering Assistant

Vinwood Caterers
04.2015 - 09.2019

Bachelor of Science - Criminal Justice

Southern New Hampshire University

Associate of Science - Criminal Justice

North Shore Community College

High School Diploma -

Ipswich High School
Craig Anderson