Summary
Overview
Work History
Education
Skills
Timeline
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Craig Augur

Higganum,CT

Summary

Banquet Set Up Supervisor providing excellent work history overseeing banquets from planning stages to day-of activities. Keen eye for detail when arranging room layouts and setting up appetizing food displays. Highly skilled at time management, problem solving and communication.

Overview

24
24
years of professional experience

Work History

Banquet Manager

Millpond Gatherings
Northford, CT
09.2021 - Current
  • Coordinated and monitored banquet operations to ensure quality service standards were met.
  • Established guidelines and procedures for operating the banquet department efficiently.
  • Verified customer credit to establish payment method for accommodations.
  • Organized and laid out buffet equipment, food displays and other items.
  • Served cocktails to customers at events while monitoring customers level of cognizance.

Uber Driver

Uber/Self Employed
HIGGANUM, CT
09.2020 - Current
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating vehicle.
  • Adhered to company policies and procedures related to safety and security standards.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Monitored road conditions before and during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Communicated effectively with clients regarding pick-ups and flight status updates.

Owner/manager

Augurs Irish Pub
Guilford, CT
12.2007 - 07.2018
  • Trained new employees to perform duties.
  • Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Interviewed potential hires for front-of-house positions such as servers and bartenders .
  • Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
  • Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
  • Distributed food to service staff for prompt delivery to customers.
  • Created promotions and special events to attract customers and boost sales.

Independent Distributor

ARNOLD BREAD
Guilford, CT
09.2000 - 12.2007
  • Engaged in networking activities to build a strong client base.
  • Provided technical support when required by customers or employees.
  • Collaborated with senior management team on strategic decisions.
  • Managed day-to-day operations of the business.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Distributed and displayed product to customers daily

Education

Some College (No Degree) - Culinary Arts

Newbury College
Brookline, MA

Skills

  • Food Sanitation Regulations
  • Dietary Restriction Compliance
  • Food Safety and Sanitation
  • Food Procurement
  • Schedule Coordination
  • Staff Leadership
  • Food Item Purchasing
  • Guest Services
  • Facilities Management
  • Inventory Management
  • Group Bookings
  • Customer Service
  • Special Event Coordination
  • Food and Beverage Operations

Timeline

Banquet Manager

Millpond Gatherings
09.2021 - Current

Uber Driver

Uber/Self Employed
09.2020 - Current

Owner/manager

Augurs Irish Pub
12.2007 - 07.2018

Independent Distributor

ARNOLD BREAD
09.2000 - 12.2007

Some College (No Degree) - Culinary Arts

Newbury College

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Craig Augur