Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Choiniere

Arlington

Summary

Proven track record of enhancing sales and operational efficiency, notably at WESCO, by leveraging superior organizational skills and product knowledge. Skilled in CRM proficiency and adept at multi-tasking, consistently exceeded sales quotas and improved customer satisfaction. Demonstrated leadership in coaching and strategic expansion, driving team performance and achieving growth objectives. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Inside Sales Representative

WESCO
09.2022 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Used CRM software to maintain detailed contact logs and account records.
  • Set and achieved company defined sales goals.
  • Contributed to team objectives in fast-paced environment.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.

Warehouse Associate

WESCO
03.2022 - 09.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Completed regular cycle counts to maintain accurate inventory records.

Regional Manager

Five Star Correctional Services
09.2018 - 03.2022
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Self-Distributor

Mission Food
06.2016 - 09.2018
  • Streamlined distribution processes for improved efficiency and reduced delivery times.
  • Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
  • Increased customer satisfaction by providing exceptional service and support to distributors.
  • Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.

Education

High School Diploma -

Martin High School
Arlington, TX

Skills

Attention to Detail

Product Knowledge

Adept multi-tasker

Superior organizational skills

Driven

Data Entry

CRM proficiency

Analytical problem solver

Analytical Thinking

Project Coordination

Decision-Making

Timeline

Inside Sales Representative

WESCO
09.2022 - Current

Warehouse Associate

WESCO
03.2022 - 09.2022

Regional Manager

Five Star Correctional Services
09.2018 - 03.2022

Self-Distributor

Mission Food
06.2016 - 09.2018

High School Diploma -

Martin High School

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Craig Choiniere