Craig Doerr
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
20
20
years of professional experience
Work History
Account Manager - Industrial (All Markets)
Brenntag Mid-South
02.2019 - Current
- Manages over 120 accounts
- Increased client satisfaction by addressing concerns and providing customized solutions for their business needs.
- Secured new business opportunities through networking and relationship-building activities.
- Conducted market research to identify potential clients and developed targeted sales strategies.
- Collaborated with internal teams to develop comprehensive proposals tailored to specific client requirements.
Account Manager, Swimming Pool Market
Brenntag Mid-South
04.2013 - 01.2019
- Managed over 80 accounts
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Branch Manager
SCP Distributors, LLC
11.2007 - 03.2013
- Managed branch with an annual budget of $12 million with 12 employees
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Responsible for safeguarding all company assets including inventory, cash, equipment, vehicles, and facilities
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
Satellite Branch Manager
SCP Distributors, LLC
05.2006 - 11.2007
- Responsible for establishing and growing new branch location from scratch.
- Remaining duties the same as succeeding position, just on a smaller scale.
Business Development Representative
SCP Distributors, LLC
08.2005 - 05.2006
- Establish relationships with customers by understanding their business needs and secure orders from existing and potential customers
- Responsible for managing 80 accounts
- Effectively use customer contact management software by logging sales calls and tracking sales, gross profit dollars, margin, etc
- Maintain communication with customers by notifying them of price increases, industry news and sales leads.
Manager in Training
SCP Distributors, LLC
05.2004 - 08.2005
- Receive training and perform duties in several departments such as Accounts Receivable, Operations, Sales, Purchasing, and Management
Education
Bachelor of Science - Finance
University of Florida
Gainesville, FL05.2004
Skills
- Account Development
- Complaint Management
- Customer Training
- Contract Negotiation
- Data Analytics
- Territory Management
- Sales Analysis
- Business Development and Planning
- Customer Relationship Management (CRM) Software
- Microsoft Expertise: Excel, Power Point, Outlook, Teams
Affiliations
- Florida Swimming Pool Association, Broward Chapter
- Board Member
- Treasurer
- Vice President
- 08/01/2002, 05/01/2004
References Available
True
Timeline
Account Manager - Industrial (All Markets)
Brenntag Mid-South
02.2019 - Current
Account Manager, Swimming Pool Market
Brenntag Mid-South
04.2013 - 01.2019
Branch Manager
SCP Distributors, LLC
11.2007 - 03.2013
Satellite Branch Manager
SCP Distributors, LLC
05.2006 - 11.2007
Business Development Representative
SCP Distributors, LLC
08.2005 - 05.2006
Manager in Training
SCP Distributors, LLC
05.2004 - 08.2005
Bachelor of Science - Finance
University of Florida
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