Summary
Overview
Work History
Education
Skills
Fitness
Timeline
Generic

Craig Draper

Bangor

Summary

Highly motivated fitness enthusiast with 40 years of experience in working out and guiding others on their fitness journey. Proven track record as an experienced Sales Associate and Supervisor. Known for being outgoing and upbeat in customer interactions, as well as for motivating team members to consistently deliver exceptional service.

Overview

28
28
years of professional experience

Work History

Hospitality

Northern Light Healthcare/Compass Group
04.2022 - Current
  • Supervised and trained hospitality staff to ensure high standards of patient and visitor care.
  • Managed daily operations, including scheduling shifts, delegating tasks, and monitoring performance.
  • Greeted and assisted patients, visitors, and staff to provide a welcoming and supportive environment.
  • Resolved patient and guest concerns, ensuring prompt and effective service recovery.
  • Oversaw meal service, patient amenities, and facility cleanliness to maintain a comfortable environment.
  • Implemented and enforced hospital policies, safety regulations, and sanitation standards.
  • Coordinated with medical teams and support departments to enhance the overall patient experience.

Maintenance

Maine Development Associates
07.2017 - Current
  • Completed light maintenance as needed.
  • Take care of landscaping.

Maintenance

Core Janitorial
01.2016 - 07.2017
  • Preformed maintenance for large medical facility.
  • Cleaned facility.
  • Restocked supplies for staff and medical team.

Ramp Agent

GSI
09.2014 - 05.2015
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Transferred luggage from aircraft to collection areas safely.
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags.

Manager

The Home Depot
06.2011 - 03.2013
  • Cross-trained existing employees to maximize team agility and performance.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Approved regular payroll submissions for employees.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Sales Associate

The Home Depot
09.1997 - 06.2012
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Education

High School Diploma -

Revere High School

Skills

  • Sales expertise
  • Customer Response
  • Staff Management
  • Strategic thinker
  • Training and mentoring
  • Customer Relations
  • Opening and closing procedures
  • Order management
  • Scheduling
  • Exercise Planning
  • Beach Body coach
  • Motivational leadership style
  • Responsible and reliable
  • Interacting with others

Fitness

I am passionate about health and fitness.

I spend time each day at the gym working to improve myself.

I enjoy helping others achieve their fitness goals as well.

Timeline

Hospitality

Northern Light Healthcare/Compass Group
04.2022 - Current

Maintenance

Maine Development Associates
07.2017 - Current

Maintenance

Core Janitorial
01.2016 - 07.2017

Ramp Agent

GSI
09.2014 - 05.2015

Manager

The Home Depot
06.2011 - 03.2013

Sales Associate

The Home Depot
09.1997 - 06.2012

High School Diploma -

Revere High School
Craig Draper