Summary
Overview
Work History
Education
Skills
Timeline
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Craig James

Wilmington,NC

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

6
6
years of professional experience

Work History

Team Leader

Amazon
Durham, NC
09.2021 - 11.2023
  • Mentors and guides employees to foster proper completion of assigned duties.
  • Conducts training and mentors team members to promote productivity, accuracy, and commitment to friendly service.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Establishes open and professional relationships with team members to resolve various issues quickly.

Driver Helper

United Parcel Services, UPS
12.2019 - 01.2020
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Displayed very good communication and customer service skills.
  • Lifted and carried packages weighing up to 75 pounds.
  • Exhibited good attendance, work habits, and willingness to learn job functions.

Grocery Stocker

Food Lion
02.2018 - 08.2019
  • Checked for outdated and overripe grocery items and removed them from inventory.
  • Checked aisles for spills to complete quick clean-up.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Voluntary Worker

Meals On Wheels
08.2017 - 10.2017
  • Greeted visitors, answered questions, and assisted with individual needs or requests.
  • Assisted with event coordination and on-site support.
  • Helped with food preparation and assisted with helping recipients to their vehicles.


Education

Bachelor of Science - Criminal Justice

Fayetteville State University
Fayetteville, NC
05.2022

Skills

  • Issue Resolution
  • Coordinate Events
  • Overseeing Daily Activities
  • Quality Standards
  • Daily Workflow Improvement
  • Verbal and Written Communication
  • Complex Problem-Solving
  • People Management

Timeline

Team Leader

Amazon
09.2021 - 11.2023

Driver Helper

United Parcel Services, UPS
12.2019 - 01.2020

Grocery Stocker

Food Lion
02.2018 - 08.2019

Voluntary Worker

Meals On Wheels
08.2017 - 10.2017

Bachelor of Science - Criminal Justice

Fayetteville State University

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Craig James