Craig Mickle

-Providing excellent customer service with strong emphasis on wine pairings and new culinary experiences

-Train and educate new bartenders on drink preparation, sales techniques, and steps of service to ensure our guests experience will result in repeat visits to the bar

-Utilize comprehensive knowledge of our wines and menu to ensure that our guests have the best possible pairing for their dining experience

-Independent research on our award winning wine and cocktail list

-One on one consultation and collaborations with our beverage director to expand our craft cocktail menu

-Perhaps the most important aspect of my role at Rainbow Lodge is creating relationships with my guests that make them feel comfortable and familiar as to return and ask me what I think they should be having as an apertif, accompaniment for a meal, or a nightcap

-Created seasonal cocktail menus

-Consulted with liquor and wine representatives to grow our wine and spirits menu

-Managed server and back of house staff

-Ensured that, as a neighborhood bar, I kept up good relationships with regular and new customers alike

-Comprehensive closing procedures including balancing our sales sheets, closing out cash registers, and ensuring that the transactions of the day were batched