CRAIG MORRIS
Hampstead,NC
Summary
Dynamic and results-driven professional with extensive experience in customer service and management at Advance Auto Parts. Proven ability to uphold food safety and sanitation standards while fostering team collaboration. Adept at training staff and resolving conflicts, ensuring a positive environment that enhances operational efficiency.
Overview
34
34
years of professional experience
Work History
Shift Manager
Advance Auto Parts
01.2023 - 02.2024
- Trained and supervised new staff members.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Addressed customer complaints and resolved conflicts.
Caregiver
Self employed
09.2015 - 02.2023
- Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Assisted residents in activities of daily living to maintain health and dignity.
Analyst
Department of Defense
01.2004 - 09.2015
- Collaborated closely with cross-functional teams, including sales, marketing, finance, engineering and operations.
- Helped design, document and maintain system processes.
- Identified support issues and initiated actions for resolution.
Combat Engineer
US MARINE CORPS
01.1990 - 10.2004
- Constructed and maintained defensive structures, such as bunkers and trenches, utilizing heavy equipment.
- Disarmed explosive devices with specialized tools under hazardous conditions.
- Deployed to various countries to enhance relationships between United States and international governments.
Education
Associate in Arts (A.A.) - Digital Media
Horry Georgetown Technical College
Conway, SC05.2015
Bachelor of Science (B.S.) - Electrical Engineering
University of North Carolina at Charlotte
Charlotte, NC, US05.2004
Skills
- Customer service
- Management
- Team collaboration
- Food safety and sanitation
- Cleanliness standards
- Kitchen equipment operation
LANGUAGES
French
Beginner
Timeline
Shift Manager
Advance Auto Parts
01.2023 - 02.2024
Caregiver
Self employed
09.2015 - 02.2023
Analyst
Department of Defense
01.2004 - 09.2015
Combat Engineer
US MARINE CORPS
01.1990 - 10.2004
Associate in Arts (A.A.) - Digital Media
Horry Georgetown Technical College
Bachelor of Science (B.S.) - Electrical Engineering
University of North Carolina at Charlotte