Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Craig Rivera

Gainesville,FL

Summary

Fitness professional with comprehensive background in personalized training and client wellness. Skilled in creating tailored fitness plans that drive results and improve overall health. Known for fostering collaborative environment and adapting to changing client needs, ensuring consistent progress and satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Asset Protection Detective

Walmart
12.2023 - 08.2024
  • Collaborated with management to develop comprehensive loss prevention policies and procedures.
  • Supported fellow Asset Protection Detectives through collaboration on complex cases and sharing of industry knowledge and insights.
  • Implemented regular store-wide inventory audits, identifying discrepancies and addressing potential shrinkage concerns promptly.
  • Managed case files efficiently, ensuring timely resolution of incidents and accurate record-keeping for future reference.
  • Audited 5 stores on weekly basis to identify deficiencies and identified potential causes.

Phlebotomy Team Lead

Grifols Biomat USA
11.2022 - 11.2023
    • Improved patient satisfaction by consistently providing efficient and accurate blood draws.
    • Enhanced team morale with effective communication and proactive problem-solving strategies.
    • Streamlined the phlebotomy process for better time management and increased daily test completion rates.
    • Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.

Bartender Trainer

Coconuts Bar and Grill
03.2021 - 10.2022
  • Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.

Bilingual Inbound Sales Specialist

Spectrum
12.2017 - 05.2022
  • Achieved consistent performance metrics by maintaining exceptional call quality standards for all inbound inquiries from English-speaking and non-English-speaking customers alike.
  • Guided customers through the purchasing process by simplifying complex product information into easy-to-understand terms.
  • Maintained comprehensive knowledge of products and services offered, enabling effective presentations to both English-speaking and non-English-speaking clients.

Religious Affairs Sergeant

Army
05.2008 - 11.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

FCAA NASM - Sports Medicine

National Academy of Sports Medicine
San Antonio, TX
06-2025

Graduate Certificate - Phlebotomy

Pima Medical Institute
El Paso, TX
03-2021

Skills

  • Integrity and trustworthiness
  • Goal oriented
  • Empathy and patience
  • Fluent bilingualism
  • Adaptable to change
  • Customer service
  • Data entry proficiency
  • Teamwork and collaboration
  • Problem-solving
  • Performance skills

Certification

  • CPT - Certified Personal Trainer
  • First Aid/CPR Certified

Languages

Spanish
Native or Bilingual

Timeline

Asset Protection Detective

Walmart
12.2023 - 08.2024

Phlebotomy Team Lead

Grifols Biomat USA
11.2022 - 11.2023

Bartender Trainer

Coconuts Bar and Grill
03.2021 - 10.2022

Bilingual Inbound Sales Specialist

Spectrum
12.2017 - 05.2022

Religious Affairs Sergeant

Army
05.2008 - 11.2017

FCAA NASM - Sports Medicine

National Academy of Sports Medicine

Graduate Certificate - Phlebotomy

Pima Medical Institute

Similar Profiles

CREATE PROFILE